3rd email account shows 15 emails but nothing there?

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Goldra

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Outlook version
Outlook 2013 32 bit
Email Account
POP3
I have 3 email accounts with my ISP. The 3rd one is showing 15 emails in the in box but when I click on it there is nothing there. I have checked and rechecked with the technicians to see if I have the spelling correct and they say it is correct. So besides bad spelling what else can be wrong?
 
You have 15 online that won't download or outlook says you have 15 (in bold number beside the Inbox folder)?

On the first problem: do you get any send and receive error messages?

On the second, go to View tab and reset the view.
 
Thank you very much! Now I'm going to leave my ISP guys alone because it was set on 'hide messages marked for delete' and as soon as I picked 'preview' all came back.
 
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