Complete destroy all locally stored iCloud and Outlook data

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panchtatvam2

Member
Outlook version
Outlook 2013 64 bit
Email Account
IMAP
Hi,

iCloud Sync was working awesome with my Outlook 2013 when i thought of adding some some old pst folders to it and upload them to icloud.

During half upload, had some internet connectivity issues and some folders got stuck. I tried to delete a few of them from Outlook but they didn't get deleted. So I went to iCloud and deleytd them from there.

Now when i try to resync icloud, i can see those deleted folders again in Outlook. Attempt to delete and Purge them gives a sync error that these folders don't exist in iCloud.

I removed outlook files as per https://forums.slipstick.com/threads/443-how-do-i-remove-all-existing-data-outlook-start-again/ and removed icloud and restarted computer, but again when installed icloud and started sync i could see those "ghost" folders. These folders are NOT in teh iClous but as sson as i start sync of iCloud and Outlook they appear. I can't delete them or edit them at all. Even if i rename them, as soon as Send /Receive is done again they somehow reappear.

I'm damn sure this is not an iCloud issue. Somehow somewhere a sync data is stored in the computer and whenever i try to resync outlook and icloud that data shows up in outlook.

Could anyone help in completely removing all my Outlook data and iCloud data so I might be sure that i get rid of these ghost folder. It is really a wiered issue.

Please help. This is driving me crazy...

Thank You
 
iCloud email is kept in an IMAP data file. The folders were deleted from the account online but Outlook hasn't fully synced with the server, which will update the folder list and remove them. If you delete the IMAP ost file, Outlook will recreate it and resync without those folders.
 
larry said:
iCloud email is kept in an IMAP data file. The folders were deleted from the account online but Outlook hasn't fully synced with the server, which will update the folder list and remove them. If you delete the IMAP ost file, Outlook will recreate it and resync without those folders.
Click to expand...

Thanks. I was missing the fact that folders are subscribed in IMAP so I just had to unsubscribe them and then delete the OST file as you pointed out to destroy any unwanted folders.
 
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