Can't share email folders

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If the account is set up as a managed mailbox, it should be added to their profile automatically. You don't need a licensed mailbox - just what is known as a managed mailbox. Most places don't charges extra for these mailboxes because they don't use a license.

This probably won't be much help for you- http://www.slipstick.com/exchange/create-shared-mailbox-office-365/ - i really need to write up a better description for it.
 
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< Multiple Domains routing through multiple send connectors | Weird Inbox problems Outlook 2010/13 and Exchange >
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