Error opening mail with pictures - "The linked image cannot be displayed"

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Tomohawk

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
POP3
I'm using Windows 7 (32-bit) and Outlook 2010.

Sometimes, when I open an e-mail with picture in it and click on "download pictures" , get the error below.

"The linked image cannot be displayed. The file may have been removed, renamed or deleted. Verify that the link points to the correct file and location"

It does not happen al the time.

T
 
T

Tomohawk

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
POP3
No, this is not the case in this instance. Although I cannot see the picture and get the above error, I CAN click on it and follow the link(s)
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Re: Error opening mail with pictures - "The linked image cannot be displayed"

The link works, but the image that is used in the hyperlink fails.

The hyper link is created like in the following example - so the link you click can be valid but the image link is not.

Code: 
<a href="http://www.domain.com/ems/link.php"><img src="http://www.domain.com/ems/connect-twitter.png" alt="Follow us on Twitter"></a

one thing a lot of places do is use just "//www.domain.com/ems/connect-twitter.png" for the hyperlink. Most clients know to add the http but Outlook doesn't. I think this was fixed in 2013 but I'm not sure if it was fixed in 2010.

If you look at the source code (at the very bottom of the message right click and choose view source)

- - - Updated - - -

The link works, but the image that is used in the hyperlink fails.




The hyper link is created like in the following example - so the link you click can be valid but the image link is not.


Code: 
<a href="http://www.domain.com/ems/link.php"><img src="http://www.domain.com/ems/connect-twitter.png" alt="Follow us on Twitter"></a>





one thing a lot of places do is use just "//www.domain.com/ems/connect-twitter.png" for the hyperlink. Most clients know to add the http but Outlook doesn't. I think this was fixed in 2013 but I'm not sure if it was fixed in 2010.




If you look at the source code (at the very bottom of the message right click and choose view source)
 
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