Error opening mail with pictures - "The linked image cannot be displayed"

Status
Not open for further replies.

Tomohawk

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
POP3
I'm using Windows 7 (32-bit) and Outlook 2010.

Sometimes, when I open an e-mail with picture in it and click on "download pictures" , get the error below.

"The linked image cannot be displayed. The file may have been removed, renamed or deleted. Verify that the link points to the correct file and location"

It does not happen al the time.

T
 

Tomohawk

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
POP3
No, this is not the case in this instance. Although I cannot see the picture and get the above error, I CAN click on it and follow the link(s)
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Re: Error opening mail with pictures - "The linked image cannot be displayed"

The link works, but the image that is used in the hyperlink fails.

The hyper link is created like in the following example - so the link you click can be valid but the image link is not.

Code:
<a href="http://www.domain.com/ems/link.php"><img src="http://www.domain.com/ems/connect-twitter.png" alt="Follow us on Twitter"></a

one thing a lot of places do is use just "//www.domain.com/ems/connect-twitter.png" for the hyperlink. Most clients know to add the http but Outlook doesn't. I think this was fixed in 2013 but I'm not sure if it was fixed in 2010.

If you look at the source code (at the very bottom of the message right click and choose view source)

- - - Updated - - -

The link works, but the image that is used in the hyperlink fails.




The hyper link is created like in the following example - so the link you click can be valid but the image link is not.


Code:
<a href="http://www.domain.com/ems/link.php"><img src="http://www.domain.com/ems/connect-twitter.png" alt="Follow us on Twitter"></a>





one thing a lot of places do is use just "//www.domain.com/ems/connect-twitter.png" for the hyperlink. Most clients know to add the http but Outlook doesn't. I think this was fixed in 2013 but I'm not sure if it was fixed in 2010.




If you look at the source code (at the very bottom of the message right click and choose view source)
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
Diane Poremsky Error Opening Outlook and Control Panel's Mail Applet Using Outlook 0
U .pst file error at opening outlook Using Outlook 1
P I'm getting an error when opening Outlook "Mobile me stopped working Using Outlook 1
G OLMAPI32.dII error prevents Outlook 2010 from opening Using Outlook 2
R Error message when opening BCM BCM (Business Contact Manager) 1
F Error Message when opening BCM Home and navigating to it BCM (Business Contact Manager) 5
T Error message when opening a custom form Outlook VBA and Custom Forms 3
U Outlook 2019 VBA run-time error 424 Outlook VBA and Custom Forms 2
V Outlook error 500 Using Outlook 2
O Comma Separated Values.ADR and A file error has occurred in the translator Using Outlook 6
D We're sorry but outlook has run into an error Using Outlook 6
D Outlook 2016 Outlook Error Msg "The operation cannot be performed ..." How to Stop it Using Outlook 3
P Outlook 2013 All imported Mail Rules in error when imported into new profile Using Outlook 5
H Outlook 2019 Certificate error Using Outlook 2
V Date and/or time error in Outlook Form Outlook VBA and Custom Forms 0
A Run-time error '430' on certain emails when trying to set "Outlook.mailitem" as "ActiveExplorer.Selection.Item" Outlook VBA and Custom Forms 2
E Complite error on SaveAsFile method Outlook VBA and Custom Forms 2
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
D Outlook VBA error extracting property data from GetRules collection Outlook VBA and Custom Forms 10
A Unable to save recurring Meeting to Documents folder due to error Using Outlook 2
M Compile error: User-defined type not defined Outlook VBA and Custom Forms 0
R Error when trying to forward current email item Outlook VBA and Custom Forms 7
M ERROR: None of your email accounts could send to this recipient Using Outlook 2
J OLADD.FAE Error When Exporting Contacts Using Outlook 6
C Send/receive error 80040119 Using Outlook 2
W error with the permission for the file Outlook VBA and Custom Forms 0
L Outlook 2019 MAC sync error after working for 4 hours Using Outlook 1
A Run time error 424. object required in outlook 2013 Outlook VBA and Custom Forms 10
M error code 0x8DE00006 Using Outlook 1
M Desktop Version Of Outlook Generating Error Using Outlook 4
M Send/Receive error 0x800CCC0F Using Outlook 0
T Outlook 2016 CSV Translator Import Error Using Outlook 6
ManaarZakaria I'm afraid of this issue, cause of strange error Exchange Server Administration 2
P Suppress dialog box on email check error? Using Outlook 5
vodkasoda Object could not be found Error in Outlook 2007 Outlook VBA and Custom Forms 5
S VBA Macro - Run-time error '424': object required - Help Please Outlook VBA and Custom Forms 3
avant-guvnor Outlook.Application now produces error Outlook VBA and Custom Forms 5
P Run Time Error 91 when linking contact to task in VBA Outlook VBA and Custom Forms 1
N Error 0x80090326 when trying to setup IMAP account on Outlook.com Using Outlook.com accounts in Outlook 1
N Saving And Deleting Outlook Attachments with Unknown Error Message Outlook VBA and Custom Forms 1
Dennis Gaudenzi Your setup couldn't be started because of an unexpected error (mapi 0x80040604) Using Outlook 14
M Outlook 2013 fails to start -- missing WindowsCodecs.dll error Using Outlook 3
Steshelter ICloud Unexpected Error Using Outlook 5
Rupert Dragwater "there was an error reading this theme" Using Outlook 3
A Error: The name cannot be matched to a name in the address list Using Outlook.com accounts in Outlook 0
S Error using AddressEntry.GetContact - need help Outlook VBA and Custom Forms 2
J Outlook - 2013 - Error msg when copying folders from Online Archives to another user's mailbox Using Outlook 0
Vijay Error in rule- Run a script Using Outlook 1
B Automation error running VB macro code Outlook VBA and Custom Forms 8
J Object Variable or With Block Not Set Error in Outlook 2016 and not Outlook 2013 Outlook VBA and Custom Forms 3

Similar threads

Top