Outlook 03 slow startup

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IT Monkey

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Outlook version
Email Account
POP3
Outlook 03 on the boss' computer starts up slow....I get the animated busy icon for 2 min.....even in safe mode. I've run the scanpst utility to no avail. I'm not sure what if anything I can do at this point. Any suggestions would be welcome.

This is a 64 bit win7 home premium machine, 2.4 g processor, 4g ram.
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Does it start faster in Safe mode? To open Outlook in Safe mode: Close Outlook then hold Ctrl as you click on the Outlook icon. You'll get a message asking if you want to start in Safe mode. Click Ok.

How large is the data file? It might help to archive older messages.
 
I

IT Monkey

New Member
Outlook version
Email Account
POP3
Slow in safe mode as well, yes.

Data file is 224 megs, but I'm not sure why, unless it's the calendar. We deleted all his old email stuff.....he's only got 2 days worth of emails there.....is there a way to wipe his calendar??
 
I

IT Monkey

New Member
Outlook version
Email Account
POP3
I see how to wipe the calendar.....I'll try that to see if there's any change
 
I

IT Monkey

New Member
Outlook version
Email Account
POP3
I wiped his calendar and that had no effect. He has no stored emails, nothing in the trash or the sent folder or the inbox, yet the data file is 244 megs.
 
Tim King

Tim King

Member
Outlook version
Email Account
POP3
Monkey, have you solved this yet? I'm experiencing the same on a new pc. Opens fast but mouse pointer spins for a full minute. Same in safe mode.
 
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