Hello,
I'm having an issue with a simple rule that I set up. I have a rule that says: "If it's from xyz distribution list, put it in xyz folder." This rule works fine except for one thing. When an individual, who is on the distribution list, sends me an email from their "singular account" (tomxyz@company.com), it gets filtered by the rule even though the distribution list isn't sending it. I've looked around and people say this is how it works but I thought I would come here for a possible alternate answer.
Thanks.
I'm having an issue with a simple rule that I set up. I have a rule that says: "If it's from xyz distribution list, put it in xyz folder." This rule works fine except for one thing. When an individual, who is on the distribution list, sends me an email from their "singular account" (tomxyz@company.com), it gets filtered by the rule even though the distribution list isn't sending it. I've looked around and people say this is how it works but I thought I would come here for a possible alternate answer.
Thanks.