jane serky
New Member
- Outlook version
- Outlook 2010 64 bit
- Email Account
- Exchange Server
Hi
I have always used Outlook tasks to manage by work. I use individual tasks to capture a running history of a work item. The body of the task will include dates as a header and then comments re the status of the work. I also drag (move) any relevant emails to the correct section ie - filed by date. I also used to file word and excel docs in the same manner but have not done this for a while.
I have used tasks in this manner for over 20 years and never had a problem.
In the past few months I am finding that the email attachments are being re-arranged or going missing completely eg - something that was filed under 20th October now appears under 17th October. This is a disaster as I am losing information and the context of that information.
Does anyone know why this is happening? (and what can be done to fix it?)
I upgraded to Office 2010 ~ 6 months ago (used on the local network) but am still using Outlook 2007 via Citrix.
Thanks
I have always used Outlook tasks to manage by work. I use individual tasks to capture a running history of a work item. The body of the task will include dates as a header and then comments re the status of the work. I also drag (move) any relevant emails to the correct section ie - filed by date. I also used to file word and excel docs in the same manner but have not done this for a while.
I have used tasks in this manner for over 20 years and never had a problem.
In the past few months I am finding that the email attachments are being re-arranged or going missing completely eg - something that was filed under 20th October now appears under 17th October. This is a disaster as I am losing information and the context of that information.
Does anyone know why this is happening? (and what can be done to fix it?)
I upgraded to Office 2010 ~ 6 months ago (used on the local network) but am still using Outlook 2007 via Citrix.
Thanks