Email crashes after opening

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Not open for further replies.
G

Glenn

Outlook 2003

I just opened some old email files in the outlook application. Now,

whenever I launch Outlook, I notice at the bottom right corner it says

sending 1 of 5 message and then outlook crashes. It continues to do this

every time I launch outlook.

Thanks for any help.
 
M

Milly Staples [MVP - Outlook]

Can you run Outlook in Safe mode? Start=>run->outlook.exe /safe


After furious head scratching, Glenn asked:

| Outlook 2003

| I just opened some old email files in the outlook application. Now,

| whenever I launch Outlook, I notice at the bottom right corner it says

| sending 1 of 5 message and then outlook crashes. It continues to do

| this every time I launch outlook.

|

| Thanks for any help.
 
G

Glenn

Milly,

When I tried that, it states Windows cannot find.

I've found out it is crashing when it tries to send 15 messages that don't

exist. If I run outlook without doing a send/receive, it will not crash. As

soon as I hit the send/receive button, it tries to send the 15 messages and

crashes. All this started when I moved some old email files from another

computer into a new folder I set up on my outlook. I've since

removed(deleted) this new folder and its files, but it still is attempting to

send these 15 messages that don't exist.

Thank you

" " wrote:


> Can you run Outlook in Safe mode? Start=>run->outlook.exe /safe

> >

>

> After furious head scratching, Glenn asked:

> | Outlook 2003
> | I just opened some old email files in the outlook application. Now,
> | whenever I launch Outlook, I notice at the bottom right corner it says
> | sending 1 of 5 message and then outlook crashes. It continues to do
> | this every time I launch outlook.
> |
> | Thanks for any help.

>
 
M

Milly Staples [MVP - Outlook]

To run the command, you must have a space after outlook.exe and before the

/.

If you wish to delete the messages, you will need to use a tool to do this.

Ensure Outlook is in offline mode as well to avoid the annoying crashes.

http://outlook-tips.net/howto/delete_rr.htm


After furious head scratching, Glenn asked:

| Milly,

|

| When I tried that, it states Windows cannot find.

|

| I've found out it is crashing when it tries to send 15 messages that

| don't exist. If I run outlook without doing a send/receive, it will

| not crash. As soon as I hit the send/receive button, it tries to

| send the 15 messages and crashes. All this started when I moved some

| old email files from another computer into a new folder I set up on

| my outlook. I've since removed(deleted) this new folder and its

| files, but it still is attempting to send these 15 messages that

| don't exist.

|

| Thank you

|

| " " wrote:

|

|| Can you run Outlook in Safe mode? Start=>run->outlook.exe /safe

||

||

||

||

|| || ||

||

||

|| After furious head scratching, Glenn asked:

||

||| Outlook 2003

||| I just opened some old email files in the outlook application. Now,

||| whenever I launch Outlook, I notice at the bottom right corner it

||| says sending 1 of 5 message and then outlook crashes. It continues

||| to do this every time I launch outlook.

|||

||| Thanks for any help.
 
G

Glenn

Milly,




I tried the run command and received the following:


"Cannot start Microsoft Office Outlook. The command line arugment is not


valid. Verify the switch you are using."




Should I just go ahead and try the delete tool?




Thank you




" " wrote:



> To run the command, you must have a space after outlook.exe and before the

> /.

>

> If you wish to delete the messages, you will need to use a tool to do this.

> Ensure Outlook is in offline mode as well to avoid the annoying crashes.

> http://outlook-tips.net/howto/delete_rr.htm

>

> --

>
 
K

K. Orland

That is a valid switch. Please show in a response exactly the way you typed


it.




It should display as "outlook.exe /safe" without the quotes. There is a


space after .exe and before the forward slash. That is the only space. There


is no space after the forward slash.








"Glenn" <Glenn> wrote in message


news:3EF3385A-6E99-4627-BECD-20E63F89A857@microsoft.com...



> Milly,

>

> I tried the run command and received the following:

> "Cannot start Microsoft Office Outlook. The command line arugment is not

> valid. Verify the switch you are using."

>

> Should I just go ahead and try the delete tool?

>

> Thank you

>
 
G

Glenn

Thank you. I was able to open in the safe mode, however it still is


attempting to send the 15 nonexistent messages and crashes while attempting


to do so.




"K. Orland" wrote:



> That is a valid switch. Please show in a response exactly the way you typed

> it.

>

> It should display as "outlook.exe /safe" without the quotes. There is a

> space after .exe and before the forward slash. That is the only space. There

> is no space after the forward slash.

>
 
M

Milly Staples [MVP - Outlook]

See if this method works for you:


http://outlook-tips.net/howto/delete_rr.htm




--















After furious head scratching, Glenn asked:




| Thank you. I was able to open in the safe mode, however it still is


| attempting to send the 15 nonexistent messages and crashes while


| attempting to do so.


|
 
G

Glenn

Milly,




It appears I was only able to delete 1 of the 15 messages in there. All the


messages begin with "Not read:"




I get the following message when I try to delete others:


IMsgStore::AbortSubmit() returned MAPI_E_UNABLE_TO_ABORT




If I try to proceed past that and continue on with the process I get:


IMAPIFolder::DeleteMessages() returned MAPI_W-PARTIAL_COMPLETION




The left pane of the window still shows 14 messages beginning with "Not


read:".




Your continued help would be greatly appreciated.




Thank you




" " wrote:





> See if this method works for you:

> http://outlook-tips.net/howto/delete_rr.htm

>
 
G

Glenn

Problem Resolved.


What I did was show the Send/Receive Progress Window. Then, within the


couple of seconds that I had before Outlook would crash and close, I


hurriedly clicked the Cancel Task button at the bottom of the Send/Receive


progress window. To my amazement, all the emails I had pending on my ISP


server began to pour in. Then, I was able to use the Outlook Spy tool to go


in and successfully delete the 14 emails with read receipt that were causing


the problem in the first place.




"Glenn" wrote:



> Milly,

>

> It appears I was only able to delete 1 of the 15 messages in there. All the

> messages begin with "Not read:"

>

> I get the following message when I try to delete others:

> IMsgStore::AbortSubmit() returned MAPI_E_UNABLE_TO_ABORT

>

> If I try to proceed past that and continue on with the process I get:

> IMAPIFolder::DeleteMessages() returned MAPI_W-PARTIAL_COMPLETION

>

> The left pane of the window still shows 14 messages beginning with "Not

> read:".

>
 

alacemessi

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
This pathetic situation can be fixed. The crash of outlook occurs when it tries to show the corrupted message in the reading pane. You can get rid of outlook crashes when opening mail situation. To overcome this problem you need to disable the reading pane for deleting the message.



  1. Outlook 2002 and previous View->Preview Pane-> Off

  2. Outlook 2003 and Outlook 2007 View-> Reading Pane-> Off

  3. Outlook 2010 tab View-> Reading Pane-> Off

If the corrupted mail is on the top then you need to open outlook in the safe mode. If the problem still persists then you need to take help of scanpst.exe windows 7 which is the inbuilt utility. Alternatively go for third party software.
 

brad1985

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
They both are same but two different ways of opening outlook in safe mode. If it works in outlook safe mode search and delete extend.dat file
 

brad1985

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
Problem with Sending emails (Sending 1of x)

This is a very simple issue

Cause : Hidden read receipts will be stuck in the Outbox
Reason : You ISP does not allow you to transmit these receipts which are hidded and will be stuck

Solution : Use the free tool from the link http://www.dimastr.com/outspy/download.htm

Follow the on-screen instruction to delete the hidden read receipts. Make sure you make the Outlook to work Offline before we start of with this
 
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