can't access forms

[j lunis]

Vista Home Premium 32 / Outlook 2007

I have created some forms that used to work. No more.

On selecting a Contact form, I get "The form required to view this

message cannot be displayed. Contact the administrator." All other

forms appear to work. To my knowledge, I am the administrator. This is

a stand-alone PC in my residence. If I go to Manage User Accounts, it

shows only 2 accounts - LastName Administrator and Guest.

I have googled my problem and found references to FRMCACHE.DAT which I

am told to delete and restart Outlook. Did that. Opened Outlook and

tried to open a form. Same error. And FRMCACHE.DAT was not rebuilt.

Doing 'Find' shows no such file.

FWIW, I can open the file in 'Design Form' and edit and publish.

This is the first Form problem I have ever had in Outlook. How do I

get rid of the error? I think I have switched Contacts to use the

default form and I still get the error.

BONUS QUESTION: Is there a way to point Outlook to a NEW default

folder that contains all my forms?

 

[Hollis Paul]

In article <#YUvmZ4OKHA.3192@TK2MSFTNGP05.phx.gbl>, J lunis wrote:
> FWIW, I can open the file in 'Design Form' and edit and publish.
> This is the first Form problem I have ever had in Outlook. How do I
> get rid of the error? I think I have switched Contacts to use the
> default form and I still get the error.
>

This isn't the proper outlook forum for this question, as it is not a

forms programming issue, but an operational issue. But, have you been

able to find the form in question by clicking, in the Outlook UI, New,

and then on the bottom Choose form, and then navigating the various

folder choices?

In the past, in other Outlooks and on an older OS, I had difficulty with

one of my custom forms in that it was losing the contents of the Message

ID field, and would not display. When you open one of your data items,

which you know should be using this custom form, in the default form,

what do you find in the Message ID field?

Hollis Paul

Mukilteo, WA USA

 

[Sue Mosher [MVP]]

This *is* the correct forum for forms issues, both design and usage, but we

are not going to be able to help you unless you answer the questions that I

asked in response to your post on another forum.

Sue Mosher

"j lunis" wrote:


> Vista Home Premium 32 / Outlook 2007

> I have created some forms that used to work. No more.
> On selecting a Contact form, I get "The form required to view this
> message cannot be displayed. Contact the administrator." All other
> forms appear to work. To my knowledge, I am the administrator. This is
> a stand-alone PC in my residence. If I go to Manage User Accounts, it
> shows only 2 accounts - LastName Administrator and Guest.
> I have googled my problem and found references to FRMCACHE.DAT which I
> am told to delete and restart Outlook. Did that. Opened Outlook and
> tried to open a form. Same error. And FRMCACHE.DAT was not rebuilt.
> Doing 'Find' shows no such file.
> FWIW, I can open the file in 'Design Form' and edit and publish.
> This is the first Form problem I have ever had in Outlook. How do I
> get rid of the error? I think I have switched Contacts to use the
> default form and I still get the error.
> BONUS QUESTION: Is there a way to point Outlook to a NEW default
> folder that contains all my forms?
>

 

[j lunis]

Sue Mosher [MVP] wrote:
> This *is* the correct forum for forms issues, both design and usage, but we
> are not going to be able to help you unless you answer the questions that I
> asked in response to your post on another forum.

contact, message, etc.? Contacts only

Where are they published? in Outlook, is that what you mean?

Do you have backup copies in the form of .oft files? I have OFTs in the

template folder

What has changed on the machine between the time when they used to work

and now? nothing that I know

Does the problem occur with all forms or just some? Contacts only

 

[Sue Mosher [MVP]]

Where, precisely, did you publish the form -- to the Contacts folder? Your

Personal Forms library? You could try republishing with your .oft file.

Also, please quote enough of the previous message(s) in the discussion

thread so that we can see what the issue is. Not everyone reads newsgroups

on the web site. At this point, I have no idea what the original issue is.

Sue Mosher

"j lunis" <jay.lunis@gmail.com> wrote in message

news:OygwpAHPKHA.4672@TK2MSFTNGP02.phx.gbl...
> Sue Mosher [MVP] wrote:
> > This *is* the correct forum for forms issues, both design and usage, but
> > we are not going to be able to help you unless you answer the questions
> > that I asked in response to your post on another forum.

> contact, message, etc.? Contacts only
> Where are they published? in Outlook, is that what you mean?
> Do you have backup copies in the form of .oft files? I have OFTs in the
> template folder
> What has changed on the machine between the time when they used to work
> and now? nothing that I know
> Does the problem occur with all forms or just some? Contacts only

 

[j lunis]

Sue Mosher [MVP] wrote:
> Where, precisely, did you publish the form -- to the Contacts folder? Your
> Personal Forms library? You could try republishing with your .oft file.

> Also, please quote enough of the previous message(s) in the discussion
> thread so that we can see what the issue is. Not everyone reads newsgroups
> on the web site. At this point, I have no idea what the original issue is.
>

I hope this is from the beginning

----------------
Vista Home Premium 32 / Outlook 2007

I have created some forms that used to work. No more.

On selecting a Contact form, I get "The form required to view this

message cannot be displayed. Contact the administrator." No other forms

appear to work EXCEPT those in the standard library. To my knowledge, I

am the administrator. This is a stand-alone PC in my residence. If I

go to Manage User Accounts, it shows only 2 accounts - LastName

Administrator and Guest.

My custom forms are in either Personal Library or Outlook Folders. All

of these forms give the error.

I have my OFT files in a custom folder. All open without error but if I

publish them, I get the error.

Nothing I know has changed to cause the error.

FWIW, I can open all forms in 'Design Form' and edit and publish.

I have googled my problem and found references to FRMCACHE.DAT which I

am told to delete and restart Outlook. Did that. Opened Outlook and

tried to open a form. Same error. And FRMCACHE.DAT was not rebuilt.

Doing 'Find' shows no such file.

How do I get rid of the error?

Do I need/have FRMCACHE.DAT?

BONUS QUESTION: Is there a way to point Outlook to a NEW default

folder that contains all my Templates?

 

[Sue Mosher [MVP]]

When you try to run a form, are you invoking it from the Personal Forms

library or the Contacts folder? Does the problem occur on existing items, new

items, or both? Have you recently installed any Office updates? Check under

Programs in Control Panel.

"j lunis" wrote:


> Sue Mosher [MVP] wrote:
> > Where, precisely, did you publish the form -- to the Contacts folder? Your
> > Personal Forms library? You could try republishing with your .oft file.
> > Also, please quote enough of the previous message(s) in the discussion
> > thread so that we can see what the issue is. Not everyone reads newsgroups
> > on the web site. At this point, I have no idea what the original issue is.
> >

> I hope this is from the beginning
> ----------------> Vista Home Premium 32 / Outlook 2007

> I have created some forms that used to work. No more.
> On selecting a Contact form, I get "The form required to view this
> message cannot be displayed. Contact the administrator." No other forms
> appear to work EXCEPT those in the standard library. To my knowledge, I
> am the administrator. This is a stand-alone PC in my residence. If I
> go to Manage User Accounts, it shows only 2 accounts - LastName
> Administrator and Guest.
> My custom forms are in either Personal Library or Outlook Folders. All
> of these forms give the error.
> I have my OFT files in a custom folder. All open without error but if I
> publish them, I get the error.
> Nothing I know has changed to cause the error.
> FWIW, I can open all forms in 'Design Form' and edit and publish.

> I have googled my problem and found references to FRMCACHE.DAT which I
> am told to delete and restart Outlook. Did that. Opened Outlook and
> tried to open a form. Same error. And FRMCACHE.DAT was not rebuilt.
> Doing 'Find' shows no such file.

> How do I get rid of the error?
> Do I need/have FRMCACHE.DAT?
> BONUS QUESTION: Is there a way to point Outlook to a NEW default
> folder that contains all my Templates?
>

 

[Sue Mosher [MVP]]

I'm breaking this question out into a separate thread, because it's not

related to your problem. Outlook templates -- i.e. .oft files -- are stored

in the file system. You can put them in any folder you want, but they're

useful only to back up published forms.

Any contact forms must be published to your Contacts folder or to the

Personal Folders library. Don't publish them in both places.

"j lunis" wrote:


> BONUS QUESTION: Is there a way to point Outlook to a NEW default
> folder that contains all my Templates?

 

[j lunis]

Sue Mosher [MVP] wrote:
> I'm breaking this question out into a separate thread, because it's not
> related to your problem. Outlook templates -- i.e. .oft files -- are stored
> in the file system. You can put them in any folder you want, but they're
> useful only to back up published forms.

> Any contact forms must be published to your Contacts folder or to the
> Personal Folders library. Don't publish them in both places.

> "j lunis" wrote:
>
> > BONUS QUESTION: Is there a way to point Outlook to a NEW default
> > folder that contains all my Templates?
>

Very good. Currently, when I open Choose Form|User templates in File

System, the path shows as Users\XXXX\Appdata\roaming\microsoft\templates.

Since I can put them in any folder, how do I get the User templates in

File System path to change to where I have the OFTs?

 

[j lunis]

If I have the lingo right, I 'invoke' a form by going to Contacts and

hitting CTRL-N. That gives me the error. I can go to Tools|Form|Choose

Form and go to standard library and 'invoke' the (default?) form there

and it works. Choosing a form in any other folder? results in the

error. I can't use any custom forms.

When I open an existing contact, it opens with the default form.

Control Panel|Program Updates results in . . . . nothing. No popups, no

new screen, no error, nothing.

In your other thread, I notice you say "Any contact forms must be

published to your Contacts folder or to the Personal Folders library.

Don't publish them in both places." Went to both folders and both have

a form called "Contacts." could that be a problem? How do I delete a

form from a library? I see no 'Delete.'

Sue Mosher [MVP] wrote:
> When you try to run a form, are you invoking it from the Personal Forms
> library or the Contacts folder? Does the problem occur on existing items, new
> items, or both? Have you recently installed any Office updates? Check under
> Programs in Control Panel.

> "j lunis" wrote:
>
> > Sue Mosher [MVP] wrote:
> >> Where, precisely, did you publish the form -- to the Contacts folder? Your
> >> Personal Forms library? You could try republishing with your .oft file.
> >
>>> Also, please quote enough of the previous message(s) in the discussion
> >> thread so that we can see what the issue is. Not everyone reads newsgroups
> >> on the web site. At this point, I have no idea what the original issue is.
> >>
> > I hope this is from the beginning
> > ----------------> > Vista Home Premium 32 / Outlook 2007
>

>> I have created some forms that used to work. No more.
> > On selecting a Contact form, I get "The form required to view this
> > message cannot be displayed. Contact the administrator." No other forms
> > appear to work EXCEPT those in the standard library. To my knowledge, I
> > am the administrator. This is a stand-alone PC in my residence. If I
> > go to Manage User Accounts, it shows only 2 accounts - LastName
> > Administrator and Guest.
> > My custom forms are in either Personal Library or Outlook Folders. All
> > of these forms give the error.
> > I have my OFT files in a custom folder. All open without error but if I
> > publish them, I get the error.
> > Nothing I know has changed to cause the error.
> > FWIW, I can open all forms in 'Design Form' and edit and publish.
>

>> I have googled my problem and found references to FRMCACHE.DAT which I
> > am told to delete and restart Outlook. Did that. Opened Outlook and
> > tried to open a form. Same error. And FRMCACHE.DAT was not rebuilt.
> > Doing 'Find' shows no such file.
>

>> How do I get rid of the error?
> > Do I need/have FRMCACHE.DAT?
> > BONUS QUESTION: Is there a way to point Outlook to a NEW default
> > folder that contains all my Templates?
> >

 

[Sue Mosher [MVP]]

No, it is not possible to set a different default initial folder for the User

Templates in File System display.

Again. the .oft files are only useful as backups. Items created with them

will not have the same full functionality as they would with published forms.

"j lunis" wrote:


> Sue Mosher [MVP] wrote:
> > Outlook templates -- i.e. .oft files -- are stored
> > in the file system. You can put them in any folder you want, but they're
> > useful only to back up published forms.
> > Any contact forms must be published to your Contacts folder or to the
> > Personal Folders library. Don't publish them in both places.
> > "j lunis" wrote:
> >
> >> BONUS QUESTION: Is there a way to point Outlook to a NEW default
> >> folder that contains all my Templates?
> >
> Very good. Currently, when I open Choose Form|User templates in File
> System, the path shows as Users\XXXX\Appdata\roaming\microsoft\templates.
> Since I can put them in any folder, how do I get the User templates in
> File System path to change to where I have the OFTs?

 

[Sue Mosher [MVP]]

So, I presume we can take it from your description that you made this

particular form the default for your Contacts folder? And you get the same

error for any other custom form?

You can manage forms in a folder through the folder's Properties dialog, on

the Forms tab.

"j lunis" wrote:


> If I have the lingo right, I 'invoke' a form by going to Contacts and
> hitting CTRL-N. That gives me the error. I can go to Tools|Form|Choose
> Form and go to standard library and 'invoke' the (default?) form there
> and it works. Choosing a form in any other folder? results in the
> error. I can't use any custom forms.
> When I open an existing contact, it opens with the default form.
> Control Panel|Program Updates results in . . . . nothing. No popups, no
> new screen, no error, nothing.

> In your other thread, I notice you say "Any contact forms must be
> published to your Contacts folder or to the Personal Folders library.
> Don't publish them in both places." Went to both folders and both have
> a form called "Contacts." could that be a problem? How do I delete a
> form from a library? I see no 'Delete.'

> Sue Mosher [MVP] wrote:
> > When you try to run a form, are you invoking it from the Personal Forms
> > library or the Contacts folder? Does the problem occur on existing items, new
> > items, or both? Have you recently installed any Office updates? Check under
> > Programs in Control Panel.
> > "j lunis" wrote:
> >
> >> Sue Mosher [MVP] wrote:
> >>> Where, precisely, did you publish the form -- to the Contacts folder? Your
> >>> Personal Forms library? You could try republishing with your .oft file.
> >>
> >>> Also, please quote enough of the previous message(s) in the discussion
> >>> thread so that we can see what the issue is. Not everyone reads newsgroups
> >>> on the web site. At this point, I have no idea what the original issue is.
> >>
> >> I hope this is from the beginning
> >> ----------------> >> Vista Home Premium 32 / Outlook 2007
> >
> >> I have created some forms that used to work. No more.
> >> On selecting a Contact form, I get "The form required to view this
> >> message cannot be displayed. Contact the administrator." No other forms
> >> appear to work EXCEPT those in the standard library. To my knowledge, I
> >> am the administrator. This is a stand-alone PC in my residence. If I
> >> go to Manage User Accounts, it shows only 2 accounts - LastName
> >> Administrator and Guest.
> >> My custom forms are in either Personal Library or Outlook Folders. All
> >> of these forms give the error.
> >> I have my OFT files in a custom folder. All open without error but if I
> >> publish them, I get the error.
> >> Nothing I know has changed to cause the error.
> >> FWIW, I can open all forms in 'Design Form' and edit and publish.
> >
> >> I have googled my problem and found references to FRMCACHE.DAT which I
> >> am told to delete and restart Outlook. Did that. Opened Outlook and
> >> tried to open a form. Same error. And FRMCACHE.DAT was not rebuilt.
> >> Doing 'Find' shows no such file.
> >
> >> How do I get rid of the error?
> >> Do I need/have FRMCACHE.DAT?
> >> BONUS QUESTION: Is there a way to point Outlook to a NEW default
> >> folder that contains all my Templates?
> >>
>

 

[j lunis]

Correct - no custom forms work. Most I can at least open with Design.

And no forms in Personal Library can be opened in either Choose or Design.

Manage? Well it is certainly very likely I changed the default. CTRL-N

would open my custom form for years. Just went to change back to the

OEM default for Contacts. Don't see how to do it.

Contacts|Properties|Forms|Manage|Set gives me two choices - Forms

Library|Personal Forms and and Folder Forms|Library|and a list of

Outlook folders. No choice for Standard Library.

You have been very patient but this old geezer is still lost. I can see

the OEM(?) Default forms in Standard Forms Library. but, from

Contacts|Properties|Forms I see no way to access them to get back to the

REAL default form.

And I still don't understand how to get custom forms to work again.

Sue Mosher [MVP] wrote:
> So, I presume we can take it from your description that you made this
> particular form the default for your Contacts folder? And you get the same
> error for any other custom form?

> You can manage forms in a folder through the folder's Properties dialog, on
> the Forms tab.

> "j lunis" wrote:
>
> > If I have the lingo right, I 'invoke' a form by going to Contacts and
> > hitting CTRL-N. That gives me the error. I can go to Tools|Form|Choose
> > Form and go to standard library and 'invoke' the (default?) form there
> > and it works. Choosing a form in any other folder? results in the
> > error. I can't use any custom forms.
> > When I open an existing contact, it opens with the default form.
> > Control Panel|Program Updates results in . . . . nothing. No popups, no
> > new screen, no error, nothing.
>

>> In your other thread, I notice you say "Any contact forms must be
> > published to your Contacts folder or to the Personal Folders library.
> > Don't publish them in both places." Went to both folders and both have
> > a form called "Contacts." could that be a problem? How do I delete a
> > form from a library? I see no 'Delete.'
>

>
>> Sue Mosher [MVP] wrote:
> >> When you try to run a form, are you invoking it from the Personal Forms
> >> library or the Contacts folder? Does the problem occur on existing items, new
> >> items, or both? Have you recently installed any Office updates? Check under
> >> Programs in Control Panel.
> >
>>> "j lunis" wrote:
> >
>>>> Sue Mosher [MVP] wrote:
> >>>> Where, precisely, did you publish the form -- to the Contacts folder? Your
> >>>> Personal Forms library? You could try republishing with your .oft file.
> >>>
>>>>> Also, please quote enough of the previous message(s) in the discussion
> >>>> thread so that we can see what the issue is. Not everyone reads newsgroups
> >>>> on the web site. At this point, I have no idea what the original issue is.
> >>>
>>>> I hope this is from the beginning
> >>> ----------------> >>> Vista Home Premium 32 / Outlook 2007
> >>
>>>> I have created some forms that used to work. No more.
> >>> On selecting a Contact form, I get "The form required to view this
> >>> message cannot be displayed. Contact the administrator." No other forms
> >>> appear to work EXCEPT those in the standard library. To my knowledge, I
> >>> am the administrator. This is a stand-alone PC in my residence. If I
> >>> go to Manage User Accounts, it shows only 2 accounts - LastName
> >>> Administrator and Guest.
> >>> My custom forms are in either Personal Library or Outlook Folders. All
> >>> of these forms give the error.
> >>> I have my OFT files in a custom folder. All open without error but if I
> >>> publish them, I get the error.
> >>> Nothing I know has changed to cause the error.
> >>> FWIW, I can open all forms in 'Design Form' and edit and publish.
> >>
>>>> I have googled my problem and found references to FRMCACHE.DAT which I
> >>> am told to delete and restart Outlook. Did that. Opened Outlook and
> >>> tried to open a form. Same error. And FRMCACHE.DAT was not rebuilt.
> >>> Doing 'Find' shows no such file.
> >>
>>>> How do I get rid of the error?
> >>> Do I need/have FRMCACHE.DAT?
> >>> BONUS QUESTION: Is there a way to point Outlook to a NEW default
> >>> folder that contains all my Templates?
> >>>

 

[Sue Mosher [MVP]]

Set the default form for a folder on the folder's Properties dialog, at the

bottom of the General page. The standard form is IPM.Contact.

The Manage Forms dialog is for custom form management chores, not for

setting the default form for a folder.

"j lunis" wrote:


> Correct - no custom forms work. Most I can at least open with Design.
> And no forms in Personal Library can be opened in either Choose or Design.
> Manage? Well it is certainly very likely I changed the default. CTRL-N
> would open my custom form for years. Just went to change back to the
> OEM default for Contacts. Don't see how to do it.
> Contacts|Properties|Forms|Manage|Set gives me two choices - Forms
> Library|Personal Forms and and Folder Forms|Library|and a list of
> Outlook folders. No choice for Standard Library.
> You have been very patient but this old geezer is still lost. I can see
> the OEM(?) Default forms in Standard Forms Library. but, from
> Contacts|Properties|Forms I see no way to access them to get back to the
> REAL default form.

 

[j lunis]

Ah, progress. I can now use the default Contact form by using CTRL-N.

You have solved a significant problem.

Now for the 2nd part . . . how do I get rid of the error so I can use

Custom forms? I have a number I use for special purposes and no

standard form is adequate.

And this, now Tools|Forms|Design a Form. All forms I select (except

standard) now give the same error message I was getting for Choose Form.

Sue Mosher [MVP] wrote:
> Set the default form for a folder on the folder's Properties dialog, at the
> bottom of the General page. The standard form is IPM.Contact.

> The Manage Forms dialog is for custom form management chores, not for
> setting the default form for a folder.

> "j lunis" wrote:
>
> > Correct - no custom forms work. Most I can at least open with Design.
> > And no forms in Personal Library can be opened in either Choose or Design.
> > Manage? Well it is certainly very likely I changed the default. CTRL-N
> > would open my custom form for years. Just went to change back to the
> > OEM default for Contacts. Don't see how to do it.
> > Contacts|Properties|Forms|Manage|Set gives me two choices - Forms
> > Library|Personal Forms and and Folder Forms|Library|and a list of
> > Outlook folders. No choice for Standard Library.
> > You have been very patient but this old geezer is still lost. I can see
> > the OEM(?) Default forms in Standard Forms Library. but, from
> > Contacts|Properties|Forms I see no way to access them to get back to the
> > REAL default form.
>

 

[Sue Mosher [MVP]]

In Windows Explorer, try going to the FORMS folder -- C:\Users\<your user

name>\AppData\Local\Microsoft\FORMS -- and deleting not just FrmCache.dat but

also any subfolders you see there. Also make sure that you have full owner

permission on that folder, because Outlook needs to write new items whenever

you load a form into the cache.

"j lunis" wrote:


> Sue Mosher [MVP] wrote:
> > Where, precisely, did you publish the form -- to the Contacts folder? Your
> > Personal Forms library? You could try republishing with your .oft file.
> > Also, please quote enough of the previous message(s) in the discussion
> > thread so that we can see what the issue is. Not everyone reads newsgroups
> > on the web site. At this point, I have no idea what the original issue is.
> >

> I hope this is from the beginning
> ----------------> Vista Home Premium 32 / Outlook 2007

> I have created some forms that used to work. No more.
> On selecting a Contact form, I get "The form required to view this
> message cannot be displayed. Contact the administrator." No other forms
> appear to work EXCEPT those in the standard library. To my knowledge, I
> am the administrator. This is a stand-alone PC in my residence. If I
> go to Manage User Accounts, it shows only 2 accounts - LastName
> Administrator and Guest.
> My custom forms are in either Personal Library or Outlook Folders. All
> of these forms give the error.
> I have my OFT files in a custom folder. All open without error but if I
> publish them, I get the error.
> Nothing I know has changed to cause the error.
> FWIW, I can open all forms in 'Design Form' and edit and publish.

> I have googled my problem and found references to FRMCACHE.DAT which I
> am told to delete and restart Outlook. Did that. Opened Outlook and
> tried to open a form. Same error. And FRMCACHE.DAT was not rebuilt.
> Doing 'Find' shows no such file.
>

 

[j lunis]

Very good. Still progress I presume.

Now when I try to open a custom form I get

"The form you selected cannot be displayed. An error occurred while

installing the form."

What's my next step?

Sue Mosher [MVP] wrote:
> In Windows Explorer, try going to the FORMS folder -- C:\Users\<your user
> name>\AppData\Local\Microsoft\FORMS -- and deleting not just FrmCache.dat but
> also any subfolders you see there. Also make sure that you have full owner
> permission on that folder, because Outlook needs to write new items whenever
> you load a form into the cache.

> "j lunis" wrote:
>
> > Sue Mosher [MVP] wrote:
> >> Where, precisely, did you publish the form -- to the Contacts folder? Your
> >> Personal Forms library? You could try republishing with your .oft file.
> >
>>> Also, please quote enough of the previous message(s) in the discussion
> >> thread so that we can see what the issue is. Not everyone reads newsgroups
> >> on the web site. At this point, I have no idea what the original issue is.
> >>
> > I hope this is from the beginning
> > ----------------> > Vista Home Premium 32 / Outlook 2007
>

>> I have created some forms that used to work. No more.
> > On selecting a Contact form, I get "The form required to view this
> > message cannot be displayed. Contact the administrator." No other forms
> > appear to work EXCEPT those in the standard library. To my knowledge, I
> > am the administrator. This is a stand-alone PC in my residence. If I
> > go to Manage User Accounts, it shows only 2 accounts - LastName
> > Administrator and Guest.
> > My custom forms are in either Personal Library or Outlook Folders. All
> > of these forms give the error.
> > I have my OFT files in a custom folder. All open without error but if I
> > publish them, I get the error.
> > Nothing I know has changed to cause the error.
> > FWIW, I can open all forms in 'Design Form' and edit and publish.
>

>> I have googled my problem and found references to FRMCACHE.DAT which I
> > am told to delete and restart Outlook. Did that. Opened Outlook and
> > tried to open a form. Same error. And FRMCACHE.DAT was not rebuilt.
> > Doing 'Find' shows no such file.
> >
>

 

[Sue Mosher [MVP]]

Did you check the permissions on the Forms folder?

Sue Mosher

"j lunis" <jay.lunis@gmail.com> wrote in message

news:e8WXY$fPKHA.1232@TK2MSFTNGP05.phx.gbl...
> Very good. Still progress I presume.
> Now when I try to open a custom form I get
> "The form you selected cannot be displayed. An error occurred while
> installing the form."
> What's my next step?

> Sue Mosher [MVP] wrote:
> > In Windows Explorer, try going to the FORMS folder -- C:\Users\<your user
> > name>\AppData\Local\Microsoft\FORMS -- and deleting not just FrmCache.dat
> > but also any subfolders you see there. Also make sure that you have full
> > owner permission on that folder, because Outlook needs to write new items
> > whenever you load a form into the cache. "j lunis" wrote:
> >
> >> Sue Mosher [MVP] wrote:
> >>> Where, precisely, did you publish the form -- to the Contacts folder?
> >>> Your Personal Forms library? You could try republishing with your .oft
> >>> file.
> >>
>>>> Also, please quote enough of the previous message(s) in the discussion
> >>> thread so that we can see what the issue is. Not everyone reads
> >>> newsgroups on the web site. At this point, I have no idea what the
> >>> original issue is.
> >>
>>> I hope this is from the beginning
> >> ----------------> >> Vista Home Premium 32 / Outlook 2007
> >
>>> I have created some forms that used to work. No more.
> >> On selecting a Contact form, I get "The form required to view this
> >> message cannot be displayed. Contact the administrator." No other forms
> >> appear to work EXCEPT those in the standard library. To my knowledge, I
> >> am the administrator. This is a stand-alone PC in my residence. If I
> >> go to Manage User Accounts, it shows only 2 accounts - LastName
> >> Administrator and Guest.
> >> My custom forms are in either Personal Library or Outlook Folders. All
> >> of these forms give the error.
> >> I have my OFT files in a custom folder. All open without error but if I
> >> publish them, I get the error.
> >> Nothing I know has changed to cause the error.
> >> FWIW, I can open all forms in 'Design Form' and edit and publish.
> >
>>> I have googled my problem and found references to FRMCACHE.DAT which I
> >> am told to delete and restart Outlook. Did that. Opened Outlook and
> >> tried to open a form. Same error. And FRMCACHE.DAT was not rebuilt.
> >> Doing 'Find' shows no such file.
> >>
> >

 

[j lunis]

Ah, lingo again.

Under Contacts|Properties|Forms, I see no 'Permissions.' Wrong place?

Sue Mosher [MVP] wrote:
> Did you check the permissions on the Forms folder?

 

[Sue Mosher [MVP]]

Managing permissions for folders on your hard drive is not an Outlook

feature. Use Windows Explorer for that.

Sue Mosher

"j lunis" <jay.lunis@gmail.com> wrote in message

news:uDRcYZGQKHA.2092@TK2MSFTNGP04.phx.gbl...
> Ah, lingo again.
> Under Contacts|Properties|Forms, I see no 'Permissions.' Wrong place?

> Sue Mosher [MVP] wrote:
> > Did you check the permissions on the Forms folder?