Error when installing BCM for outlook 2007 from disk 2

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Not open for further replies.
C

CScott

I have installed MS Office pro 2007 with Business contact manager on my

computer after uninstalling an older version of office pro 2002. The 2007

office suite installed ok but when I start the install for disk 2 containing

business contact manager I am receiving the following error.

(Setup failed to install the required component Microsoft SQL Server 2005

Express (MSSMLBIZ). Business contact Manager for Outlook 2007 cannot

continue. See C:\Program File\Microsoft SQL Server\90\Setup

Bootstrap\Log\Summary.txt for more detail)

I am running XP with enough memory and hard drive space for the install.

I have tried uninstalling and reinstalling office, running the win cleanup

utility downloaded from Microsoft's support site, down loading the latest

version of SQL express with sp3 and attempted to install with no successes,

adjusting the MSDTC tab to allow remote clients, remote admin etc… and adding

a Domain file to the HKEY registry. All attempts were unsuccessful in fixing

the issue.

Can anyone please offer a fix or a work around that will allow me to

complete the install? This problem is becoming extremely time consuming and

frustrating.

Thank and have a great night.
 
R

Raul Thomas

Can you share a copy of the summary.txt

Regards

Rahul Thomas [MSFT]

The posting is provided "AS IS" with no warranties and confers no rights.

https://blogs.msdn.com/rathomas

"CScott" <CScott> wrote in message

news:5DE77F92-38DF-4407-878E-2E281D11D934@microsoft.com...
> I have installed MS Office pro 2007 with Business contact manager on my
> computer after uninstalling an older version of office pro 2002. The 2007
> office suite installed ok but when I start the install for disk 2
> containing
> business contact manager I am receiving the following error.
> (Setup failed to install the required component Microsoft SQL Server 2005
> Express (MSSMLBIZ). Business contact Manager for Outlook 2007 cannot
> continue. See C:\Program File\Microsoft SQL Server\90\Setup
> Bootstrap\Log\Summary.txt for more detail)
> I am running XP with enough memory and hard drive space for the install.
> I have tried uninstalling and reinstalling office, running the win cleanup
> utility downloaded from Microsoft's support site, down loading the latest
> version of SQL express with sp3 and attempted to install with no
> successes,
> adjusting the MSDTC tab to allow remote clients, remote admin etc… and
> adding
> a Domain file to the HKEY registry. All attempts were unsuccessful in
> fixing
> the issue.
> Can anyone please offer a fix or a work around that will allow me to
> complete the install? This problem is becoming extremely time consuming
> and
> frustrating.
> Thank and have a great night.
>
 
A

A94609n

I am NOT the original poster, but I am having the very same error. Also, I

am NOT an IT pro but only my small firm's designated computer guy. Anyway,

my error message is identical.

Here is the text of the summary (after the dashed line):

----------------------------------------------------------------Microsoft SQL Server 2005 9.00.3042.00

==============================

OS Version : Microsoft Windows XP Home Edition Service Pack 3 (Build

2600)

Time : Tue Jan 12 19:30:57 2010

FRONTDESK : The current system does not meet recommended hardware

requirements for this SQL Server release. For detailed hardware requirements,

see the readme file or SQL Server Books Online.

Machine : FRONTDESK

Product : Microsoft SQL Server Setup Support Files (English)

Product Version : 9.00.3042.00

Install : Successful

Log File : c:\Program Files\Microsoft SQL Server\90\Setup

Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SQLSupport_1.log

------------------------------------------------Machine : FRONTDESK

Product : Microsoft SQL Server Native Client

Product Version : 9.00.3042.00

Install : Successful

Log File : c:\Program Files\Microsoft SQL Server\90\Setup

Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SQLNCLI_1.log

------------------------------------------------Machine : FRONTDESK

Product : Microsoft SQL Server VSS Writer

Product Version : 9.00.3042.00

Install : Successful

Log File : c:\Program Files\Microsoft SQL Server\90\Setup

Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SqlWriter_1.log

------------------------------------------------Machine : FRONTDESK

Product : MSXML 6 Service Pack 2 (KB954459)

Product Version : 6.20.1099.0

Install : Failed

Log File : c:\Program Files\Microsoft SQL Server\90\Setup

Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_MSXML6_1.log

Error Number : 1603

------------------------------------------------SQL Server Setup failed. For more information, review the Setup log file in

%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.

Time : Tue Jan 12 19:32:39 2010

List of log files:

c:\Program Files\Microsoft SQL Server\90\Setup

Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_Core(Local).log

c:\Program Files\Microsoft SQL Server\90\Setup

Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SQLSupport_1.log

c:\Program Files\Microsoft SQL Server\90\Setup

Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SQLNCLI_1.log

c:\Program Files\Microsoft SQL Server\90\Setup

Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SqlWriter_1.log

c:\Program Files\Microsoft SQL Server\90\Setup

Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_MSXML6_1.log

c:\Program Files\Microsoft SQL Server\90\Setup

Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_Datastore.xml

c:\Program Files\Microsoft SQL Server\90\Setup

Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_.NET Framework 2.0.log

c:\Program Files\Microsoft SQL Server\90\Setup

Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_Support.log

c:\Program Files\Microsoft SQL Server\90\Setup

Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_Core.log

c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt

c:\Program Files\Microsoft SQL Server\90\Setup

Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SCC.log

----------------------------------------------------------------(end summary.txt)

When I look at SQLSetup0003_FRONTDESK_MSXML6_1.log, it seems to conlude that

"This package is not supported on this operating system."

Thanks

"Raul Thomas" wrote:


> Can you share a copy of the summary.txt

> > Regards

> Rahul Thomas [MSFT]

> The posting is provided "AS IS" with no warranties and confers no rights.
> https://blogs.msdn.com/rathomas

> "CScott" <CScott> wrote in message
> news:5DE77F92-38DF-4407-878E-2E281D11D934@microsoft.com...
> > I have installed MS Office pro 2007 with Business contact manager on my
> > computer after uninstalling an older version of office pro 2002. The 2007
> > office suite installed ok but when I start the install for disk 2
> > containing
> > business contact manager I am receiving the following error.
> > (Setup failed to install the required component Microsoft SQL Server 2005
> > Express (MSSMLBIZ). Business contact Manager for Outlook 2007 cannot
> > continue. See C:\Program File\Microsoft SQL Server\90\Setup
> > Bootstrap\Log\Summary.txt for more detail)
> > I am running XP with enough memory and hard drive space for the install.
> > I have tried uninstalling and reinstalling office, running the win cleanup
> > utility downloaded from Microsoft's support site, down loading the latest
> > version of SQL express with sp3 and attempted to install with no
> > successes,
> > adjusting the MSDTC tab to allow remote clients, remote admin etc… and
> > adding
> > a Domain file to the HKEY registry. All attempts were unsuccessful in
> > fixing
> > the issue.
> > Can anyone please offer a fix or a work around that will allow me to
> > complete the install? This problem is becoming extremely time consuming
> > and
> > frustrating.
> > Thank and have a great night.
> >

> .
>
 
R

Raul Thomas

Install the window clean up utility (http://support.microsoft.com/kb/290301)

and remove the version of MSXML 6 Service Pack 2 (KB954459) and re-try the

installation

Regards

Rahul Thomas [MSFT]

The posting is provided "AS IS" with no warranties and confers no rights.

https://blogs.msdn.com/rathomas

"A94609n" <A94609n> wrote in message

news:98507E9A-2B54-4E30-8253-B11BA271D10C@microsoft.com...
> I am NOT the original poster, but I am having the very same error. Also,
> I
> am NOT an IT pro but only my small firm's designated computer guy.
> Anyway,
> my error message is identical.

> Here is the text of the summary (after the dashed line):
> ----------------------------------------------------------------> Microsoft SQL Server 2005 9.00.3042.00
> ==============================
> OS Version : Microsoft Windows XP Home Edition Service Pack 3 (Build
> 2600)
> Time : Tue Jan 12 19:30:57 2010

> FRONTDESK : The current system does not meet recommended hardware
> requirements for this SQL Server release. For detailed hardware
> requirements,
> see the readme file or SQL Server Books Online.
> Machine : FRONTDESK
> Product : Microsoft SQL Server Setup Support Files (English)
> Product Version : 9.00.3042.00
> Install : Successful
> Log File : c:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SQLSupport_1.log
> ------------------------------------------------------------------------------> Machine : FRONTDESK
> Product : Microsoft SQL Server Native Client
> Product Version : 9.00.3042.00
> Install : Successful
> Log File : c:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SQLNCLI_1.log
> ------------------------------------------------------------------------------> Machine : FRONTDESK
> Product : Microsoft SQL Server VSS Writer
> Product Version : 9.00.3042.00
> Install : Successful
> Log File : c:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SqlWriter_1.log
> ------------------------------------------------------------------------------> Machine : FRONTDESK
> Product : MSXML 6 Service Pack 2 (KB954459)
> Product Version : 6.20.1099.0
> Install : Failed
> Log File : c:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_MSXML6_1.log
> Error Number : 1603
> ------------------------------------------------> SQL Server Setup failed. For more information, review the Setup log file
> in
> %ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.

> Time : Tue Jan 12 19:32:39 2010

> List of log files:
> c:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_Core(Local).log
> c:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SQLSupport_1.log
> c:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SQLNCLI_1.log
> c:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SqlWriter_1.log
> c:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_MSXML6_1.log
> c:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_Datastore.xml
> c:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_.NET Framework 2.0.log
> c:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_Support.log
> c:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_Core.log
> c:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt
> c:\Program Files\Microsoft SQL Server\90\Setup
> Bootstrap\LOG\Files\SQLSetup0003_FRONTDESK_SCC.log

> ----------------------------------------------------------------------------------------------> (end summary.txt)

> When I look at SQLSetup0003_FRONTDESK_MSXML6_1.log, it seems to conlude
> that
> "This package is not supported on this operating system."

> Thanks

> "Raul Thomas" wrote:
>
> > Can you share a copy of the summary.txt
>

>> > > Regards
>

>> Rahul Thomas [MSFT]
>

>> The posting is provided "AS IS" with no warranties and confers no
> > rights.
> > https://blogs.msdn.com/rathomas
>

>> "CScott" <CScott> wrote in message
> > news:5DE77F92-38DF-4407-878E-2E281D11D934@microsoft.com...
> > > I have installed MS Office pro 2007 with Business contact manager on my
> > > computer after uninstalling an older version of office pro 2002. The
> > > 2007
> > > office suite installed ok but when I start the install for disk 2
> > > containing
> > > business contact manager I am receiving the following error.
> > > (Setup failed to install the required component Microsoft SQL Server
> > > 2005
> > > Express (MSSMLBIZ). Business contact Manager for Outlook 2007 cannot
> > > continue. See C:\Program File\Microsoft SQL Server\90\Setup
> > > Bootstrap\Log\Summary.txt for more detail)
> > > I am running XP with enough memory and hard drive space for the
> > > install.
> > > I have tried uninstalling and reinstalling office, running the win
> > > cleanup
> > > utility downloaded from Microsoft's support site, down loading the
> > > latest
> > > version of SQL express with sp3 and attempted to install with no
> > > successes,
> > > adjusting the MSDTC tab to allow remote clients, remote admin etc… and
> > > adding
> > > a Domain file to the HKEY registry. All attempts were unsuccessful in
> > > fixing
> > > the issue.
> > > Can anyone please offer a fix or a work around that will allow me to
> > > complete the install? This problem is becoming extremely time consuming
> > > and
> > > frustrating.
> > > Thank and have a great night.
> > >

> > .
> >
 
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