Error installing BCM: requires outlook

Status
Not open for further replies.

ch.ch1

Member
Outlook version
Outlook 2010 32 bit
Email Account
IMAP
Got a brand new PC, and as I trying to install BCM, I keep on receiving this error ”business contact manager requires that outlook is installed on the computer". Any insights?
I'm using the 32 bit BCM on a 32 bit Office. If I run the installer when outlook is running, I get the msg that office needs to be closed.
 
Which BCM are you installing? Are all updates for Office installed?

You need the 368mb file. I'd use the new update (released Nov 2014) but it might do a version check - so make sure all updates are installed.
 
I uninstalled and reinstalled MS Office but didn't help
 
I uninstalled and reinstalled MS Office but didn't help
I reinstalled a few times, upgraded Office to SP 1 & 2, and I'm still getting this error.
Does anyone have any insights?
 
Extract the Setup files - when the error comes up, copy the setup files from the %temp% folder to downloads then try to install it using the setup file directly.
 
Extract the Setup files - when the error comes up, copy the setup files from the %temp% folder to downloads then try to install it using the setup file directly.
Still getting the same error
 
I'm having another issue as well, could be its far more then just my Outlook.
I have used on my home & previous work PC, the onVoip "Corporate Telephony Toolbar" and it worked perfectly (at least 95% of the time). Now with my new PC (HP, Win 7 Pro, 8gb/i7), as i install this toolbar, Outlook crashes right at startup. I can'e even re-enable the add-on, and even after re-installing, i still have the same issues
 
Does anyone have an answer to this, im am having this issue on some PCs and not others.

thanks
 
Is Outlook fully updated? Was a previous version of BCM installed?
 
Hi Thanks for the reply.
Yes all patched up, no previous BCM installed.
Worked fine on two laptops, fails to install on two PCs (same error as above)
Download was from
http://www.microsoft.com/en-us/download/details.aspx?id=36513

32bit windows and 32bit office 2010 (tried home and office, and pro versions of office)
Also tried full uninstall of office (inc manual reg removals as per MS directions) and reinstall.
Made sure SQL wasnt installed, still failed, then tried installing SQL express, but that didnt make any difference.
Tried BCM install after fresh reboots, same error.
”business contact manager requires that outlook is installed on the computer"
Cant find any solution on the net, which is unusual.
 
Any ideas? im not the only one with this problem, so it seems. But no fixes
 
Was the computer upgraded top windows 10?
Are you having any other errors with any office products?
 
No, we only use windows 7 pro, no other office errors, we have been using office 2010 perfectly fine for years.
Even on new installs of office and new installs of windows 7 pro (all patched up), its happened.
We use outlook 2010 (part of office) on all our PCs.
 
I am an IT guy, so i've checked lots of things like event viewer for errors, cleared temp folders, moved the BCM install to its own empty folder before install, for the life of me i dont know whats making it fail.
 
Has anybody managed to resolve this issue? We have the same problem, on two different machines, one running Windows 8.1 and Office 2010 (without BCM installed)(upgrading to Windows 2010 has not solved the problem), and one running Windows 10 with Office 2007 (with 2007 BCM installed). Have tried lots of different things, but not been able to work out why it will not install. Thanks for any ideas.
 
Do you know which office suite you have installed? Do you have a previous version of Office installed?

Anything useful in the BCM setup log? It's at
%temp%\BCMSetupWizardtmp##.log
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
C Error when installing BCM for outlook 2007 from disk 2 BCM (Business Contact Manager) 3
G Error - "Customized functionality in this application will not work because the certificate" Outlook VBA and Custom Forms 1
L Error when exporting Sent Mail to Excel Outlook VBA and Custom Forms 6
G Outlook 365 My iCloud Outlook doesn’t work after reinstalling Microsoft365 on Windows 10 PC – now I get error message on contacts and calendar Using Outlook 1
V Outlook Error The Attempted operation Failed. An Object Could Not be found Outlook VBA and Custom Forms 0
S macro error 4605 Outlook VBA and Custom Forms 0
humility36 Cannot move emails to archive - 440 error Outlook VBA and Custom Forms 1
D.Moore Strange VBA error Outlook VBA and Custom Forms 4
T Event Error on non existent Event. Using Outlook 2
P now on office 365 but getting error messages about missing Outlook 2013 cache folders Using Outlook 2
W Outlook 365 I am getting the "Either there is no default mail client" error when I try to send an email on excel Office 365 Using Outlook 1
A Links in email getting error message about group policy Using Outlook 4
Aussie Outlook 365 Rule runs manually but returns the error code "an unexpected error has occurred" when incoming mail arrives Using Outlook 1
Cathy Rhone Mail merge error message Using Outlook 1
U Outlook 2019 VBA run-time error 424 Outlook VBA and Custom Forms 2
V Outlook error 500 Using Outlook 2
O Comma Separated Values.ADR and A file error has occurred in the translator Using Outlook 6
D We're sorry but outlook has run into an error Using Outlook 6
D Outlook 2016 Outlook Error Msg "The operation cannot be performed ..." How to Stop it Using Outlook 4
P Outlook 2013 All imported Mail Rules in error when imported into new profile Using Outlook 5
H Outlook 2019 Certificate error Using Outlook 2
V Date and/or time error in Outlook Form Outlook VBA and Custom Forms 0
A Run-time error '430' on certain emails when trying to set "Outlook.mailitem" as "ActiveExplorer.Selection.Item" Outlook VBA and Custom Forms 2
E Complite error on SaveAsFile method Outlook VBA and Custom Forms 2
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
D Outlook VBA error extracting property data from GetRules collection Outlook VBA and Custom Forms 10
A Unable to save recurring Meeting to Documents folder due to error Using Outlook 2
M Compile error: User-defined type not defined Outlook VBA and Custom Forms 0
R Error when trying to forward current email item Outlook VBA and Custom Forms 7
M ERROR: None of your email accounts could send to this recipient Using Outlook 2
J OLADD.FAE Error When Exporting Contacts Using Outlook 6
C Send/receive error 80040119 Using Outlook 2
W error with the permission for the file Outlook VBA and Custom Forms 0
L Outlook 2019 MAC sync error after working for 4 hours Using Outlook 1
A Run time error 424. object required in outlook 2013 Outlook VBA and Custom Forms 10
M error code 0x8DE00006 Using Outlook 1
M Desktop Version Of Outlook Generating Error Using Outlook 4
M Send/Receive error 0x800CCC0F Using Outlook 0
T Outlook 2016 CSV Translator Import Error Using Outlook 6
ManaarZakaria I'm afraid of this issue, cause of strange error Exchange Server Administration 2
P Suppress dialog box on email check error? Using Outlook 5
vodkasoda Object could not be found Error in Outlook 2007 Outlook VBA and Custom Forms 5
S VBA Macro - Run-time error '424': object required - Help Please Outlook VBA and Custom Forms 3
avant-guvnor Outlook.Application now produces error Outlook VBA and Custom Forms 5
P Run Time Error 91 when linking contact to task in VBA Outlook VBA and Custom Forms 1
N Error 0x80090326 when trying to setup IMAP account on Outlook.com Using Outlook.com accounts in Outlook 1
N Saving And Deleting Outlook Attachments with Unknown Error Message Outlook VBA and Custom Forms 1
Dennis Gaudenzi Your setup couldn't be started because of an unexpected error (mapi 0x80040604) Using Outlook 14
M Outlook 2013 fails to start -- missing WindowsCodecs.dll error Using Outlook 3
Steshelter ICloud Unexpected Error Using Outlook 5

Similar threads

Back
Top