It looks like a bug to me. Do you have the update to Office 2011 installed? I don't know if that haa a fix for it though as I don't have it installed yet .. bad me.
Ignore the question she asked about message format, she apparently misread the post.
Microsoft released an update to office 2011 last spring and unless you checked for updates after installing office, you probably don't have the update installed.
I checked it on my mac and it's not a message format issue.... It's not on messages in the rtm version. I need to install the update to see if it's fixed.
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