Outlook: MAC and WIN, can't we all get along?

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Mr Mayor

Mr Mayor

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Hello again,

Today's issue may be more of a question than a potential issue. So diving in:

I have a Mac (Outlook 2011) user who states that each invite she Accepts in her Outlook never notifies the Chair of the meeting, created in WIN Outlook 2013....

Is this something that can be fixed? Or a known issue? or one of those "...eehh Mac and WIN aren't exactly pals here..."

Thx!
 
Forum Admin

Forum Admin

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I don't think it's the 'eehh...' option. :) As long as it wasn't sent outlook with a 'do not respond' it should go back to the organizer or his delegate. I'll have to test it but I'm not sure when I'll have a chance to do that - we have a family emergency to attend to.
 
Mr Mayor

Mr Mayor

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A bump and update:
I have confirmed with my client (Mac user) that she is choosing each time to "Send the Response Now"... and not checking/unchecking any other options. It happened again this Friday.
 
Forum Admin

Forum Admin

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One cause of missing responses are spam filters - the header doesn't have a from address and may be identified as spam. Its not usually a problem with internal mail but its possible that the mac connects in such a way that it hits before the filter, not after.

I'll see if my mac friends are familiar with anything like this. I'm on the road and didn't bring my mac along, so i cant test it before Friday.
 
Mr Mayor

Mr Mayor

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Pretty sure my Mac's are "inside" our Barracuda, but I'll check that today.. Thx! :cool:
 
Mr Mayor

Mr Mayor

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Confirmed. All internal mail stays inside, Mac too... I have to ask my client some details today: I found out she's been traveling more, so she may have accepted via her iPhone, for example.
 
Mr Mayor

Mr Mayor

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Client states all of this problem revolves solely around her Mac and Outlook, and never her iPhone. The issue is still open as it happened again to her yesterday. The CHAIR was not notified she accepted, yet all visuals appear as though she had.

Bump?
 
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