E-mail links

Not open for further replies.


Outlook version
Email Account
In Outlook 2007 I used to be able to clink on a link in an incoming e-mail and it takes you to the website. I now get a message saying general failure, the system cannot find the specified file.:( Have I accidentally deleted a function or disabled something?
Try the solutions at Outlook Error: General failure. The system cannot find file specified. - the registry keys your web browser uses are corrupt.

Thanks Diane, I'll try that.

I'm also getting major problems with outlook crashing repeatedly on opening. It goes straight into e-mail send-receive mode and then crashes.

I get this message:

Problem signature:
Problem Event Name: AppHangB1
Application Name: OUTLOOK.EXE
Application Version: 12.0.6607.1000
Application Timestamp: 4e398dcd
Hang Signature: 39e1
Hang Type: 6400
OS Version: 6.1.7601.
Locale ID: 2057

Is this a separate problem or could it be fixed at the same time as the other issue?

Thanks again for your help.

Additional Hang Signature 1: 39e1694650ed819aeae4798292902d6c
Additional Hang Signature 2: 29de
Additional Hang Signature 3: 29de191c5ca09a3953a64d06a512564f
Additional Hang Signature 4: 39e1
Additional Hang Signature 5: 39e1694650ed819aeae4798292902d6c
Additional Hang Signature 6: 29de
Additional Hang Signature 7: 29de191c5ca09a3953a64d06a512564f
straight into e-mail send-receive mode and then crashes.

This could be the send/receive file (*.srs) - find and delete it then restart outlook. In Windows 7/8, you can type or paste %appdata%\Microsoft\outlook in the address bar of windows explorer to jump to it.
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
G Detect Google Drive and OneDrive links in incoming mail Outlook VBA and Custom Forms 3
J Unable to open links in Outlook mail Using Outlook 2
P Limited Support for 3rd Party Mail in new Outlook? Using Outlook 1
T Exchange Server - Mail Delay Stamping Exchange Server Administration 0
L Error when exporting Sent Mail to Excel Outlook VBA and Custom Forms 6
X Run macro automatically when a mail appears in the sent folder Using Outlook 5
K How can I delete an e-mail from Outlook Using Outlook 1
L Help: set flag for sent mail to check if received an answer Outlook VBA and Custom Forms 2
A Macro Mail Alert Using Outlook 4
e_a_g_l_e_p_i MY Outlook 2021 changed the format of the shortcuts for mail, calendar etc. Using Outlook 10
Z Outlook 365 Automatically assign categories to incoming mail in a shared folder Round Robin Outlook VBA and Custom Forms 1
W Outlook 365 I am getting the "Either there is no default mail client" error when I try to send an email on excel Office 365 Using Outlook 1
D Gmail mail is being delivered to a different email inbox in Outlook App 2021 Using Outlook 2
P What is your strategy for dealing with SPAM and Junk Mail? Using Outlook 1
C Code to move mail with certain attachment name? Does Not work Outlook VBA and Custom Forms 3
T 1:1 Datatransfer from incoming mail body to customs form body Outlook VBA and Custom Forms 0
O Mail rule issue Using Outlook 3
A manual rule sends mail to wrong folder Using Outlook 5
Aussie Outlook 365 Rule runs manually but returns the error code "an unexpected error has occurred" when incoming mail arrives Using Outlook 1
D ISOmacro to extract active mail senders name and email, CC, Subject line, and filename of attachments and import them into premade excel spread sheet Outlook VBA and Custom Forms 2
Witzker Outlook 2019 Macro to answer a mail with attachments Outlook VBA and Custom Forms 2
D Outlook 2003 Mail Fails Using Outlook 1
Cathy Rhone Mail merge error message Using Outlook 1
R Sent emails show iCloud mail account not the alias Using Outlook 2
D Advanced e-Mail search on from/to contact group only searches for first 20 contacts in group Using Outlook 0
P Print attachments automatically and move the mail to an existing folder called "Ted" Outlook VBA and Custom Forms 4
P Importing other e-mail accounts into Outlook Using Outlook 1
lcarpay Stay in the mail folder pane after ctrl-1 Using Outlook 1
O Exchange Sync period only (e.g. last years mail) Using Outlook 0
F Excel VBA to move mails for outlook 365 on secondary mail account Outlook VBA and Custom Forms 1
M Convertor for Outlook Express Mail Store (.dbx) to Outlook Mail Store (.pst) Using Outlook 0
T vba extract data from msg file as attachment file of mail message Outlook VBA and Custom Forms 1
J E-mail held in Outbox while Minimized Using Outlook 3
G Forward email body to other mail list directly from Exchange server Exchange Server Administration 1
T Outlook creates a copie of every mail I send Using Outlook.com accounts in Outlook 4
N Please advise code received new mail Using Outlook 0
M Outlook 2010 How could I globally redesign an outlook template form/region/inspector template used to display mail lists or an individual mails? Outlook VBA and Custom Forms 0
A How to stop user form from disapearing once mail window is closed? Outlook VBA and Custom Forms 0
M Outlook, send to > mail recipient - results in plain text email Using Outlook 1
R How to Sync *all* Google Workspace Mail Folders with Outlook 2019 (MS365) Using Outlook 3
S Outlook VBA How to adapt this code for using in a different Mail Inbox Outlook VBA and Custom Forms 0
E Having some trouble with a run-a-script rule (moving mail based on file type) Outlook VBA and Custom Forms 5
S Outlook email to configure setup for each mail Outlook VBA and Custom Forms 1
L Correct E-Mail Pulling Wrong Mail Using Outlook 5
S Outlook mail adressing stops after first match in GAL Using Outlook 0
P Outlook 2013 All imported Mail Rules in error when imported into new profile Using Outlook 5
S Outlook Macro to send auto acknowledge mail only to new mails received to a specific shared inbox Outlook VBA and Custom Forms 0
S Outlook Macro to move reply mail based on the key word in the subjectline Outlook VBA and Custom Forms 0
MrMayor SENT mail not reloading to top?? Using Outlook 4
Terry Sullivan Sender Field Displays My E-Mail Address, Not My Name Using Outlook 1

Similar threads