Unable to open links in Outlook mail

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J

jallard

I've seen a number of postings from people getting the following error when

trying to open a link in an Outlook email "This operation has been cancelled

due to restrictions in effect on this computer." After having the same

problem I figured out it happened after installing then uninstalling Google

Chrome. With that, I looked on line and found the following instructions

which I tweaked slightly and it fixed the problem.

"If you received this error after uninstalling Google Chrome (or Firefox)

browser you may need to change the HTM/HTML association in the registry.

1.Start, click Run, type REGEDIT in the Open (or Search) box, and then click

OK.

2.Go to HKEY_CURRENT_USER\Software\Classes\.html

3.Right click the value for the .html key and select Modify...

4.Change the value from "ChromeHTML" to "htmlfile" (or from FireFoxHTML to

htmlfile),

Repeat these steps for .htm, .xht, .xhtml, and .shtml keys if they exist."
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Correct. Instructions are from

http://www.slipstick.com/problems/this-operation-has-been-cancelled-due-to-restrictions/

"jallard" <jallard> wrote in message

news:D488DE7B-7E86-4EAD-AE71-7C4FFECCEEB3@microsoft.com...
> I've seen a number of postings from people getting the following error
> when
> trying to open a link in an Outlook email "This operation has been
> cancelled
> due to restrictions in effect on this computer." After having the same
> problem I figured out it happened after installing then uninstalling
> Google
> Chrome. With that, I looked on line and found the following instructions
> which I tweaked slightly and it fixed the problem.

> "If you received this error after uninstalling Google Chrome (or Firefox)
> browser you may need to change the HTM/HTML association in the registry.

> 1.Start, click Run, type REGEDIT in the Open (or Search) box, and then
> click
> OK.
> 2.Go to HKEY_CURRENT_USER\Software\Classes\.html
> 3.Right click the value for the .html key and select Modify...
> 4.Change the value from "ChromeHTML" to "htmlfile" (or from FireFoxHTML to
> htmlfile),
> Repeat these steps for .htm, .xht, .xhtml, and .shtml keys if they exist."

>
 

alacemessi

Member
Outlook version
Outlook 2010 64 bit
Email Account
Exchange Server
The issue generally occurs when you windows is not registered with default browser. To resolve this issue you have to reassign the default browser and for that you have to follow the steps as
To recover, it often is enough to reassign a default browser via;
Windows Vista and Windows 7

Start-> Default Programs
Windows XP

Control Panel-> Set Program Access and Defaults
Or at times the registry issues may also responsible for that so using a registry cleaner software will help to sort out the issue.

Free PST repair
 
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