Email stuck in Outbox - Office 2013

Status
Not open for further replies.

gwydionjhr

Member
Outlook version
Outlook 2013 32 bit
Email Account
Outlook.com (as MS Exchange)
Is not being able to view what is in the Outbox something new with Office 2013?




Before I had things set up and working the way I wanted it (thank you for that BTW) I had 3 emails that had gotten stuck in the Outbox. I couldn't view them in the Outbox, and couldn't delete them, but I knew what they were, so didn't worry about them too much.




Now I have a fourth email that has gotten stuck in the Outbox, and I have no idea what it is, I can't view it, and I can't delete it.




I've tried disabling the COM Add-ins as suggested in a tip for an older version of Office with no joy.




Any suggestions?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I am seeing complaints about EAS messages getting stuck in a hidden state. Some users fixed it by running scanpst on the ost file - this caused the message to display so it could be deleted.

Are they messages to single people? I've seen reports when sending to multiple people gets stuck but sending to the addresses individually works. I have not been able to repro, so i can't prove it one way or the other.

Also, if you are using Preview, it's my understanding that it's fixed in RTM.
 

gwydionjhr

Member
Outlook version
Outlook 2013 32 bit
Email Account
Outlook.com (as MS Exchange)
Where or how do I use scanpst?




I believe some or all of the original 3 messages were sent to an unexpanded group. I have no idea what the 4th message is.
 

gwydionjhr

Member
Outlook version
Outlook 2013 32 bit
Email Account
Outlook.com (as MS Exchange)
I see ScanOst listed as well. If this is my EAS account synced with Outlook.com, should I be using that instead?
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
P OL 2007 XP email stuck in outbox Using Outlook 3
D Email stuck in Outbox Using Outlook 3
N Email Stuck in Outbox - Cached Mode - Roaming Profile Using Outlook 2
D Windows 7 / Outlook 2007 - email gets stuck in Outbox Using Outlook 2
T Add-in problem: First email in outbox gets stuck Outlook VBA and Custom Forms 7
M Outlook 2010 stuck in Work Offline mode; trouble sending email Using Outlook 1
Rupert Dragwater How to permanently remove an email address Using Outlook 9
K vba code to auto download email into a specific folder in local hard disk as and when any new email arrives in Inbox/subfolder Outlook VBA and Custom Forms 0
F Auto changing email subject line in bulk Using Outlook 2
F Want to add second email to Outlook for business use Using Outlook 3
kburrows Outlook Email Body Text Disappears/Overlaps, Folders Switch Around when You Hover, Excel Opens Randomly and Runs in the Background - Profile Corrupt? Using Outlook 0
J Outlook 365 Outlook Macro to Sort emails by column "Received" to view the latest email received Outlook VBA and Custom Forms 0
A Outlook 2019 Help with forwarding email without mentioning the previous email sender. Outlook VBA and Custom Forms 0
J Macro to send email as alias Outlook VBA and Custom Forms 0
M Shift Delete doesn't delete email from server Using Outlook 4
K Incorporate selection from combobox into body of email Outlook VBA and Custom Forms 0
L Why are some email automatically going to "archive" Using Outlook 2
M Outlook Macro to save as Email with a file name format : Date_Timestamp_Sender initial_Email subject Outlook VBA and Custom Forms 0
B Outlook 2019 Custom Email form - Edit default email form Outlook VBA and Custom Forms 6
F Add a category before "Send an Email When You Add an Appointment to Your Calendar" Outlook VBA and Custom Forms 0
T Problem when requesting to view an email in a browser Using Outlook 0
J Outlook 365 Forward Email Subject to my inbox when new email arrive in shared inbox Using Outlook 0
HarvMan Archive Email Manually Using Outlook 1
L Fetch, edit and forward an email with VBA outlook Outlook VBA and Custom Forms 2
S New Email "From" box stopped working Using Outlook 0
Rupert Dragwater Duplicate email in Folder Using Outlook 8
M "Attachment Detacher for Outlook" add in, does it update the server copy of the email? Using Outlook 1
W Outlook 365 I am getting the "Either there is no default mail client" error when I try to send an email on excel Office 365 Using Outlook 1
MattC Changing the font of an email with VBA Outlook VBA and Custom Forms 0
L Specific Incoming Email Address Immediately Deleted Using Outlook 2
Witzker Outlook 2019 Macro to send an Email Template from User Defined Contact Form Outlook VBA and Custom Forms 0
Witzker Outlook 2019 Edit contact from email does not open the user defined contactform Using Outlook 3
V Macro to mark email with a Category Outlook VBA and Custom Forms 4
R Roadrunner Email Settings | Contact Roadrunner Customer Support Outlook VBA and Custom Forms 1
D Gmail mail is being delivered to a different email inbox in Outlook App 2021 Using Outlook 2
Albert McCann Outlook 2021 Outlook Display of HTML Email from two senders is glitchy Using Outlook 0
A How Do I Setup My Optonline.Net Email Account? Outlook VBA and Custom Forms 1
H Preventing the 'email address fetch from Exchange' crashing email reading code Exchange Server Administration 0
D multiple email accounts - why do I have to choose the "from" account address?? Using Outlook 2
Wotme create email only data file Using Outlook 1
F Outlook 2016 Email with attachments not being received Using Outlook 3
J Outlook 2019 Regex email addresses from body Outlook VBA and Custom Forms 6
D Prompt to prefix subject line whenever sending an email Outlook VBA and Custom Forms 3
J Quick steps delete original email and move reply/sent email to folder Using Outlook 2
C Wishlist Extract or scan new email addresses from out of office replies. Leads from OOO replies Using Outlook 1
T External email warning banner Outlook VBA and Custom Forms 0
A Links in email getting error message about group policy Using Outlook 4
richardwing Auto forward email that is moves into a specific outlook folder Outlook VBA and Custom Forms 5
J Recommendations for Outlook Duplicate Email Remover Using Outlook 6
Geldner Tweak Junk Email Reporting tool to default to particular email on send? Using Outlook 3

Similar threads

Top