Windows 7 / Outlook 2007 - email gets stuck in Outbox

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dgmiles

Member
Outlook version
Outlook 2007
Email Account
POP3
Please read all the symptoms. This problem did not start until Windows 7. I have the same problem on 3 PC's at the office.

Windows 7 Professional and Office 2007 Professional. I have removed the check from the "Send/Receive immediately when connected" box. This requires the additional Send/Receive click to get email out. Send/Receive works just fine. You can create email and they send and are moved to the Sent Items folder. However, if you look at the Outbox before the click on Send/Receive the email will not leave the Outlbox. The title in the Outbox is no longer bold. I have opened the email and tried to resend with no success. The title does not return to bold. I have exited Outlook and reopened. The Outbox still has the (1) beside it but the title is still not bold and the email will not send. It's as if the status of the email has changed and will not change back for sending. If I mark the email as unread the title will return to bold but the email still will not send.

Again, if you create an email it will send and be moved to the Sent Items folder but if you look at the Outbox the email will not send. I have to delete the email from the Outbox and recreate. If I don't look at the Outbox everything works.

Dave Miles
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
That is usually the result of a virus scanner 'reading' the mail but any utility that reads mail can cause it. See After viewing outbox mail won't send for details.

To resend, open it and go to the inbox or any other folder, then click send.
 

sglancy

Member
Outlook version
Outlook 2007
Email Account
POP3
First time post, not sure if it is in the correct place.

Win XP Pro

Outlook 2007

Every time I generate or reply to an e-mail a second copy is placed into my outbox.

It has no subject or content.

I have to manually delete this empty copy.

The original mail goes through no problem.

Thanks for any assistance.

Steve
 
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