Ian Thomas
Senior Member
- Outlook version
- Outlook 2013 64 bit
- Email Account
- Outlook.com (as MS Exchange)
This problem seems to have only commenced in the last few weeks (I notice that it was discussed in 2009).
It is a problem only because the other user is unsure if there are pictures that should be viewed, and can't be - eg, maps to guide direction.
Two phones with Outlook installed, with OS Windows Phone 8.1 and Windows 10 Mobile and both using Outlook.com accounts, have images that can't display on download because there's no assigned application for them.
The file extensions are .emz and .wmz
Because I also use Windows 10 desktop with Outlook 2013, I can view the same email (to me) and it shows only one attachment, the .emz (size = 2KB) - and on both desktop and phone, there is another embedded image - a map, in this case - which is visible (repeat: on both).
I'm not good at interpreting headers - and this one is very large - and has this near its start (bottom) -
X-OriginatorOrg: outlook.com
but I think the originator of the message uses Windows 10 64-bit desktop with Outlook (but his email address is (his name)@bigpond.com - not an outlook.com email address.
Question - what program can be used to view these images (phone, desktop) - or should they be ignored as some sort of artefact?
It is a problem only because the other user is unsure if there are pictures that should be viewed, and can't be - eg, maps to guide direction.
Two phones with Outlook installed, with OS Windows Phone 8.1 and Windows 10 Mobile and both using Outlook.com accounts, have images that can't display on download because there's no assigned application for them.
The file extensions are .emz and .wmz
Because I also use Windows 10 desktop with Outlook 2013, I can view the same email (to me) and it shows only one attachment, the .emz (size = 2KB) - and on both desktop and phone, there is another embedded image - a map, in this case - which is visible (repeat: on both).
I'm not good at interpreting headers - and this one is very large - and has this near its start (bottom) -
X-OriginatorOrg: outlook.com
but I think the originator of the message uses Windows 10 64-bit desktop with Outlook (but his email address is (his name)@bigpond.com - not an outlook.com email address.
Question - what program can be used to view these images (phone, desktop) - or should they be ignored as some sort of artefact?