Mail problem

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Outlook version
Outlook 2007
Email Account
Up today I use to open my work mail on

I created an outlook account on my PC and linked with mywork mail

The synchronization lasted some hours, later my mailsstarted deleting from my account. first they were sent to trash than delete.

What's happening?


Outlook version
Outlook 2007
Email Account
So you created an email account in Outlook for your work account and it deleted mail from the server? did you set iut up as POP3?
yes I created my account on outlook 2007 using pop for my work account.

I can also open this mail account in but I needed in my PC, so I created an Outlook account.

Before completion of the sync I opened my mail on my cellphone and saw that a lot of recent mails on Inbox were missing.

At a time the trash box was filled with mails and a few seconds later they were deleted either from trash box.

Any idea?

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Go to Tools, Account Settings. Double click on the work account, click More Settings. Switch ot the Advanced tab and set Outlook to leave mail on the server. Screenshots: leave mail on server

If the work account supports IMAP, that is usually a better option. If you need the mail on the server and have imap, you could create the IMAP account in outlook and move mail from the pop3 data file to the imap folder - after disabling send and receive on the pop account.
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