Outlook 13 not displaying POP inbound emails

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Sarge USMC

Sarge USMC

New Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
Pop acct is setup to leave a copy of messages on the server, and Gmail is sucking emails off the server to display them on the mobile device, but Outlook is not showing them. Account settings are correct...test emails are going to the mobile device. Outbound emails from Outlook are passing.

This is a new install.

Any help would be appreciated.

Semper Fi
 
Sarge USMC

Sarge USMC

New Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
bump........any ideas on why Outlook 13 might not be displaying inbound POP emails? Everything I find online when I search regards IMAP......
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I've heard others say this is a problem with gmail - that outlook only downloads unread messages from gmail.

Hmm. Check gmail settings - #2 should not mark messages read or archive or delete the messages.
gmail-settings.png
 
Sarge USMC

Sarge USMC

New Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
Ok, wait.....I'm confused. Outlook is setup for a roadrunner POP account. Gmail is setup to pull from that acct as well.

Gmail sees all pop emails from this account, while Outlook doesn't display them at all. Outlook should be displaying them first, I would think, yes? Outlook isn't getting them from the GMail server.......gmail is getting them from RR........

I can go thru those settings tho when I get home....
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Ok, so Gmail is POPing RR - is it leaving RR mail on the server?
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
In Gmail settings, Account and Import page, click edit info to the right of the account name and you can check/change it.
edit-info.png
 
Sarge USMC

Sarge USMC

New Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
yes I saw that.....but when I click edit...it doesn't return an option to leave messages on the server that I can see....it'll let me choose Send As....
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Here it brings up the same dialog I had when i created the account -

leave-on-server.png
 
Sarge USMC

Sarge USMC

New Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
ok, that's not the dialog I get....I'll play with it....
 
Sarge USMC

Sarge USMC

New Member
Outlook version
Outlook 2013 64 bit
Email Account
POP3
Ok, I found it. It was set to leave messages on the server. However, I do not see inbound messages on the server's webmail interface either. So inbound emails to this account are not being displayed on the server's GUI or in Outlook, but they are going to gmail.

Maddening.....
 
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