Outlook 2010 (32) and Exchange 2010 (sp3) sender info not displaying in Outlook

Status
Not open for further replies.

Digitally Hip

New Member
Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server
I have a 75 user three terminal server (Windows Server 2003 R2, fully patched) network that connects to an Exchange 2010 SP3, rollup 6 server for email. Everyone is running Outlook 2010 (fully patched) and the problem exists only with internal senders.

The problem is that occasionally (10-15 times/day) when an internal message is opened by the recipient, the sender's info is not displayed and clicking on Reply or Reply to all results in a Reply message being created with a blank recipient. However, the sender's info is in the message headers!

I have googled and tested and poked, but cannot find anything relevant, and can't see any sort of a pattern.

Any clues would be GREATLY appreciated.
 

Forum Admin

Senior Member
I've seen this with imported EML files but not with messages that are sent to the server and downloaded by outlook.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
M Outlook 2010 Outlook 2010 with O365 / Exchange Online Using Outlook 0
B Exchange 2010 / Outlook 20070 "client error in synchronization log" Exchange Server Administration 1
P Outlook 2010 MS Exchange Calendar to Android- ical or webdav? Using Outlook 1
Fozzie Bear Outlook 2010 or 2013 Dual Configuration Exchange + IMAP Exchange Server Administration 6
N Outlook 2010 exchange - auto-move emails from @domain Exchange Server Administration 1
V Outlook 2013 cant stay connected to exchange 2010 Exchange Server Administration 5
L Weird Inbox problems Outlook 2010/13 and Exchange Exchange Server Administration 2
R Exchange 2013/Outlook 2010 Slow Startups Exchange Server Administration 8
Z Outlook 2010 client to Exchange ,,,,search not working proparly Exchange Server Administration 0
M First post -help with managing two calendars Outlook 2010 /Exchange 2010 Using Outlook 0
T Outlook INBOX emails gone back 2-3 weeks after Exchange Server 2010 Restart Using Outlook 0
A Exchange 2003 Outlook 2010 64 Bit- AutoDiscover Connection Err - Certificate Exchange Server Administration 9
C Outlook 2010, two exchange mailboxes configured.Unable to see 2ndrymeeting req Using Outlook 2
A File - Save Attachments does nothing in Outlook 2003 with Exchange 2010 ... Using Outlook 3
B Sharing Multiple Outlook 2010 Calendars (Exchange) Exchange Server Administration 4
B Using hosted exchange to sync outlook 2010 calendars and contacts to BB Z10 Using Outlook 4
S Outlook 2010/Exchange 2010 Multi Mailboxes (Server unavailable) Using Outlook 6
O outlook 2010, owa, exchange Exchange Server Administration 2
D why do exchange contacts not sync properly from outlook 2011 to outlook 2010 Exchange Server Administration 2
C Exchange 2010 - Outlook 2010 - Exchange Server Administration 4
Fozzie Bear Outlook 2010 wont remember Exchange Credentials on log off /shutdown of Win7 Exchange Server Administration 2
I Shared Contacts in Outlook 2010 and Exchange Server 2010 Using Outlook 4
A emails disappearing from inbox outlook 2010 exchange server 2010 major trouble Exchange Server Administration 6
B Outlook 2010 won't configure exchange account, 0kb .ost file Exchange Server Administration 5
R Thousand of sync issues on Outlook clients with Exchange 2010 Exchange Server Administration 5
T Exchange / Outlook 2010 - How to cancel meetings but retain the calendar entry Using Outlook 4
S Outlook Quick Steps - Exchange 2003 / Exchange 2010 Exchange Server Administration 2
A Exchange 2010 Outlook 2010 and Local Failures sync issue Exchange Server Administration 5
B Exchange 2010 / Outlook 2010 - Group Folder issues Exchange Server Administration 6
T Outlook 2010/Exchange 2003: Meeting Organizer doesn't show Using Outlook 1
C Outlook/Exchange 2010 Recover Deleted Items to original folder Using Outlook 2
R Change Outlook 2010 Exchange server address via registry or script Using Outlook 5
T Outlook 2010 Mutliple Exchange Accounts SET UP QUESTIONS Using Outlook 4
R Outlook 2003 - Exchange 2010 global address list not updating Using Outlook 3
J Unable to access public folders in Outlook 2007 on Exchange 2010. OWA PF works fine Using Outlook 7
C Exchange Client Extensions in Outlook 2010? Outlook VBA and Custom Forms 2
C Exchange Client Extensions in Outlook 2010? Outlook VBA and Custom Forms 1
J Exchange 2010 and Outlook 2007 folder bug Exchange Server Administration 12
e_a_g_l_e_p_i Gmail in Outlook 2010 preview issue Using Outlook 4
e_a_g_l_e_p_i Outlook 2010 Help setting up Gmail account in Outlook 2010 Using Outlook 3
B Outlook 2016 Unable to view images or logos on the outlook 2016 emails the same html code works well when i use outlook 2010 Using Outlook 0
F Outlook 2010 Outlook 2010 and GMail Using Outlook 0
D Outlook 2007 vs. Outlook 2010 -- ToDo Bar Using Outlook 0
e_a_g_l_e_p_i I think it may be time to upgrade from Outlook 2010 Using Outlook 3
T Why does outlook 2010 convert only some forum notifications to plain text? Using Outlook 0
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
M Outlook 2010 Problem with OutLook 2010 32 bit, after Windows Auto Update Using Outlook 3
M PST import from Outlook 2007 to 2010 - Address Book contacts all in 1 group Using Outlook 4
D Outlook 2010 account setup fails in particular domain Using Outlook 3
B Outlook 2010 is Auto Purging when not configured for that Using Outlook 1

Similar threads

Top