Unable to access public folders in Outlook 2007 on Exchange 2010. OWA PF works fine

  • Thread starter Jose Martinez III
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J

Jose Martinez III

I have a new installation of Exchange 2010. Public folders are not accessible through the outlook client. They work fine for the same user through OWA.

This is a system wide problem.

When i try to expand public folders I get:

Cannot expand the folder. Microsoft Exchange is not available. Either there are network problems or the Exchange computer is down for maintenance.

The server is not down obviously. What else can I try?
 
J

James-Luo

Possible cause: Services stopped

Please check if the following services are stopped on the exchange servers, and also check the status of the other exchange related services:

· Microsoft Exchange RPC Client Access

· Microsoft Exchange Service Host

Please run ExBPA against the exchange servers for health check

James Luo

 
J

Jose Martinez III

Services are running and ExBPA doesn't say anything is wrong besides a few warnings. Again, they work great in OWA but not in outlook.
 
T

TMG Consulting

I have the same problem. PF display fine in OWA, but Outlook desktop client does not work.
 

achimpo

Member
Outlook version
Outlook 2007
Email Account
Exchange Server
Re: Unable to access public folders in Outlook 2007 on Exchange 2010. OWA PF w

I am having the same issue with Exchange 2010 and Outlook 2007. Also expanding public folders in OWA works fine. All the RPC Client Access services are started. Did anyone ever find a solution for this?

I have a new installation of Exchange 2010. Public folders are not accessible through the outlook client. They work fine for the same user through OWA.

This is a system wide problem.

When i try to expand public folders I get:

Cannot expand the folder. Microsoft Exchange is not available. Either there are network problems or the Exchange computer is down for maintenance.

The server is not down obviously. What else can I try?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Re: Unable to access public folders in Outlook 2007 on Exchange 2010. OWA PF w

Do you have any other issues? out of office, address lists etc.

If you migrated servers, it could be an issue with replication or the profiles are looking for the old server.
 
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