Messages in old PST display as code

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LisaW

New Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server 2010
I can open old psts in Outlook 2010 and see From, Sent, To, cc: and subject fields fine but the actual message looks like html code. I trying importing the pst to a newly created pst but that didn't work. I don't know what version of outlook was used to create these psts but definitly nothing later than 2003 and perhaps even earlier. Suggestions?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Are all messages affected or just some?

This is with the original pst (or a copy of the original), not the messages after importing them into your current pst? It indicates the message is corrupted - this can happen if antivirus or antispam software scans the email, but it should only be scanned when its downloaded, not when the pst is opened.

I've also seen this happen when importing from OE or Mail, but not with messages that were ok in outlook.
 
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