Message Save add ins do not work with EAS

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David KS

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Outlook version
Outlook 2016 32 bit
Email Account
Exchange Server
I have about 60 individual folders in Outlook. I need an add in to help file outgoing messages. I have tried several and they all worked quite well until I changed the email account to EAS to sync with my laptop and my windows phone.

Now all outgoing messages end up in Sent Items even though I may have specified an individual folder.
It seems that EAS is overriding the add in.

Does anyone know an add in that can handle EAS?

I suppose an alternative would be to use IMAP for syncing messages and EAS just to sync contacts and calendar but that's a complication I would like to avoid.

Thanks

David
 
The issue is that EAS doesn't support moving sent items like that. I haven't tested a macro to see if that would work. Are you filing the messages in different folders or in one folder, just not the sent folder?
 
I want to file the messages into individual different folder - about 60 of them - one for each of my clients. Under POP or IMAP the add-in or routine asks you to confirm or suggest the destination folder and files the message there. Under EAS it ignores the request and dumps the message in your default Sent Items folder. I can them move the messages manually to the correct folder.
Thanks for your trouble
David
 
I will test a macro - I think because manual works, that a macro will but I've been wrong before. :)

Does the folder match their display name? That is usually the easiest way to automatically match mail to a folder. (We'll worry about that once we see if the macro can do it.)
 
Scratch that - it thinks about it forever then fails. You'll have to move them yourself. It's a limitation of EAS...

If you own your own domain, Office365 hosted Exchange is a good option. Not free, but definitely business-quality. If you use multiple computers, outlook is identical on all, it syncs great with all devices.
 
I rather feared as much.
Thanks so much for your trouble.
David
 
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