Outlook 2010 PST file shows 300+MB in Windows Explorer, but only 250kb in Outlook 2010

Michael Chiasson

New Member
Outlook version
Outlook 2010 32 bit
Email Account
Hi there,

A user's PST file shows as around 350MB in Windows Explorer, but when looking at the same file in Outlook 2010, the only sub-folder displayed is Deleted Items (looking in Folder View), and there are only 2 email messages. When Right-clicking the PST file, and clicking on the Folder Size button, I only see 250KB, with no sub-folders.

I have run the SCANPST utility on 2 different machines, and it shows no errors.

Is there anything aside from restoring a backup to get these items back?

Thank you,

Michael Chiasson