Sent mail not showing in Sent Items folder; but they can be found with Search

Not open for further replies.

MJH 10

New Member
Outlook version
Outlook 2013 64 bit
Email Account
First time I have seen this behavior.

Sent several emails today and then went to check the "Sent Items" folder. Some of my emails were there, but there was one that was missing. I searched for the sent email item, and the search did find it. Looks like it is stored in the Sent Items folder from what I can see. However, when I display the Sent Items folder, it does not appear in the list.

Rebooted and sent a test email--it does show in the Sent Items folder. My earlier missing email still does not show in the Sent Folder view. However, if I search for the email, it does display in the Search Results.

I've checked all the other Sent folder for other accounts in my Outlook--it is not sitting in another account.

If I search in "Current Folder" the missing/non-displayed email is only found in the account's Sent Items folder (where it is not displayed unless you search.

Huh? How many more of my sent emails are not being displayed?

MJH 10

New Member
Outlook version
Outlook 2013 64 bit
Email Account
I should add, I logged into this account from another computer and my test email was displayed, but the missing one was not--but again I could find it with search on the second computer.

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Is it a reply to a message that is stored in a folder, not in the inbox? there is an option in outlook to save sent messages with the original if not in the inbox.

If its not that, is there a view set on the folder that would be hiding it?

MJH 10

New Member
Outlook version
Outlook 2013 64 bit
Email Account
The message I replied to was in the standard Inbox.

I do not have any special view sets; don't use that feature.
Not open for further replies.
Thread starter Similar threads Forum Replies Date
M Sent mail not showing in my sent folder Using Outlook 9
G "on behalf of..." not showing on Sent e-mail copy, but is on Delivered copy Using Outlook 5
MrMayor SENT mail not reloading to top?? Using Outlook 4
D Mail in Sent Items Gone Using Outlook 12
GregS Outlook 2016 Sent Mail absent from Sent Mail or Sent Items Folders Using Outlook 4
B Outlook - Mail from safe senders list being sent to Spam Folder Using Outlook 0
H Outlook 2016 sent over 30 copies of an e-mail with attachments Using Outlook 1
I How to receive mails on behalf of when sent to group mail? Using Outlook 2
undercover_smother Automatically Forward All Sent Mail and Delete After Send Outlook VBA and Custom Forms 10
Mark White VBScript Move sent mail to non-default folder Outlook VBA and Custom Forms 5
Mark White VBScript Move sent mail to non-default folder Outlook VBA and Custom Forms 0
N Outlook People Pane - Sent Mail Using Outlook 1
M Google Apps Mail *SENT* from iPhone doesn't download to Outlook via POP3 Using Outlook 1
P Outlook Keeps Synchronizing IMAP "Sent Mail" Folder Using Outlook 0
P How to save sent mail and forward it the next day Exchange Server Administration 3
Emerogork How do I activate the "Send Again" option in Sent Mail folder? Using Outlook 1
S automatically moving flagged sent e-mail to a special folder Outlook VBA and Custom Forms 1
S categorizing and Filing sent mail items Outlook VBA and Custom Forms 2
A Outlook 2013 IMAP using Google Mail App not syching Sent Mail Using Outlook 3
N rule to move sent mail to the deleted folder in outlook Using Outlook 4
H 2013 Rules do not run automaticlly on SENT mail Using Outlook 3
S Outlook Macro for checking the mail is sent to outside organization Using Outlook 3
C Gmail mail sent to my 2003 Using Outlook 1
T sent mails in outlook 2010 not coming in the yahoo mail Using Outlook 1
T Find the sender who sent the mail from Generic Mailbox. Using Outlook 4
M 2 exchange accounts in 1 profile - mixing sent mail folder Using Outlook 1
O Sent mail from ( Yahoo ) appear on hotmail sent box Using Outlook 2
R Outlook 2010 Sent emails don't appear in the sent mail folder Using Outlook 9
M Mail in HTML format can't be sent if url or number is in the body Outlook 2010 Using Outlook 2
A Mail Merge - Sent but still in Outbox Using Outlook 5
D Sending mail from an IMAP account does not store sent mail on the correct folder Using Outlook 1
D Duplicate Sent Mail Using Outlook 5
D Using Inbox as 'Active' tray, with both incoming and 'sent' mail, with senders and receivers displayed. Using Outlook 1
B BCC missing from sent mail Using Outlook 3
B Rule doesn't work as expected when the mail sent by myself to a group which which i am a member Using Outlook 6
S Sent mail gone, no trace Using Outlook 4
H Sent items only show up in default mail account Using Outlook 1
P Contact name in SENT mail -- Live Mail with Windows 7 computer Using Outlook 2
G Outlook express 6.0 missing the attachment form the mail sent by outlook 2007 Using Outlook 4
L Inbox & Sent Mail to Trash--without asking. Using Outlook 2
R Send mail from Full access Permission user in wrong sent items? Exchange Server Administration 6
C Different width of New mail message and sent mail message Using Outlook 2
B outlook 2010 is not saving sent mail in sent items folder and sometimes after appearing in sent item Using Outlook 1
O Sent e-mail stay in outbox Using Outlook 2
J all mail sent with outlook 2010 is undeliverable, OWA is ok Using Outlook 4
C My Outlook is trying to send a 'ghost' e-mail...ones that have been deleted from the sent items list or outgoing e-mails list. Using Outlook 2
J Mail sent from domain name account defaulting to road runner account Using Outlook 1
K Cant view folders set up on old version of outlook - and cant access mail sent to those folders . Using Outlook 1
S Junk Mail being sent using my account Exchange Server Administration 16
T when i send mail or do a journal entry i would like to see when i sent the email or journal entry Using Outlook 1
Similar threads