"on behalf of..." not showing on Sent e-mail copy, but is on Delivered copy

Not open for further replies.


Outlook version
Email Account
I've been reading the search topics of "on behalf of" and haven't spotted this problem. If already answered before, I apologize for the oversight.

I'm using Outlook 2007 SP2. POP/SMTP account. Have been using Outlook since its inception. Also, didn't have this problem with OL2003.

I use "on behalf of..." differently than I've seen in the other forum entries on this topic, in that I don't want to use another user's account, just include the other person's em address on the outgoing em, such that it appears in parens following my em address. I can do that in OL 2007, and the recipients see what I intend. The PROBLEM is that my file copy only shows my name and em address, discarding the "on behalf of..." suffix that was delivered to recipients. Pre-OL2007, this was not a problem and file copies retained the text of both em addresses (as would be expected).

This problem isn't a show-stopper, but causes me to have to check the outgoing product occasionally because the immediate feedback isn't present in sent copies. These em(s) are business related, and therein lies the problem because if I have to use my file copy to say something was sent by the "on behalf of" person, then I don't have file copy supporting evidence.

How can I force OL 2007 to retain the "on behalf of..." information on the file-copy retained by OL?

I verify that the recipient copy contains the full em From line by sending to myself via non-related addresses. And, when recipients reply, I get two copies back (1 to my address, and 1 to the on behalf of address).

Re: "on behalf of..." not showing on Sent e-mail copy, but is on Delivered cop

Hmmm. You're right. I see no evidence that the message was sent on behalf of the other address. I don't think you can force it to save it but it might be possible to do something to id the messages using VBA. Do you always send on behalf of the same addresses?
Re: "on behalf of..." not showing on Sent e-mail copy, but is on Delivered cop

Hmmm. You're right. I see no evidence that the message was sent on behalf of the other address. I don't think you can force it to save it but it might be possible to do something to id the messages using VBA. Do you always send on behalf of the same addresses?

Yes, I always send on behalf of the same address. I believe that choice to be tied to the "Other User"..."Reply-To" address that one specifies in em account settings; it should work the same for any em address selected, but tethered to modifying the em account settings whenever a different address is used. Hmmmm, this may open a misuse-of em can-of-worms, but at least the generated ems contain both addressees. Seems like this shortfall, maybe for only me, is another casualty of birth. I miss this inability, almost as much as printer omissions. Since it's part of the text string, it seems that OL2007 has to intentionally do something extra for it not to be saved with the outgoing file copy. One would think that the software engineer trimmed-the-code-fat for an improvement, but in this case, I'd say that code had to be added to cause this tidbit's demise.
Re: "on behalf of..." not showing on Sent e-mail copy, but is on Delivered cop

Although my follow-on response above works, not all recipients are happy because everything goes out with the "Reply-To..." address affixed to their replies to me, whether it's business or not. Everything comes to me, but it isn't a clean understanding for non-business receivers. My new 1st best solution may prove satisfactory because OL2007 doesn't worry about which account I'm using in the current OL session. Thus, I added a new account, but named the new one to be for business purposes. The problem is that I have to be cognizant of "who I want to be" when creating or replying or forwarding mail. I select the account I want to use, and for the business one, put the business address in the "Reply-To" account field. In this selection, outgoing mail has the business name, but the common address showing, but replies use the business address. To do my personal stuff, I just change the accounts (really the same one), and continue on without having to close OL2007. Yes, it's still a pain, compared to OL2003 -- not sure if it's really better yet, but it's another option. Plus, the file copy shows the correct name for who sent it.
I think you could do this using vba to save a step or two. I'm on the road and will look at it when I get a chance.
Re: "on behalf of..." not showing on Sent e-mail copy, but is on Delivered cop

The macro at Choose the account to send a reply from - Slipstick Systems can be used to create a toolbar or ribbon button to set the reply account - or Macros to send message using the default account or a specific account - Slipstick Systems to always use a specific account for new messages. These macros can save you a couple of clicks and if you create buttons for these macros beside the standard new mail / reply buttons, you'll remember to use them.
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
M On behalf of not showing on calendar for boss Using Outlook 1
D Send on behalf of does not store the base mailbox Using Outlook 0
Abraham a@hotmail.com; on behalf of; EASI:@yahoo.com Using Outlook 4
L How to avoid issues with "Send on Behalf" Using Outlook 3
N Rule for "on behalf of" - with changing names Using Outlook 2
L Outlook/O365 "sent on behalf" behaviour Exchange Server Administration 1
A Add multiple servers "on behalf of" email to "safe senders" list. Using Outlook 1
I How to receive mails on behalf of when sent to group mail? Using Outlook 2
D Outlook.com in Outlook 2016 Trys & Fails to Send on Behalf of Itself Using Outlook.com accounts in Outlook 2
A How to get rid of "sending on behalf of" when sending from Outlook 2016 client Using Outlook 12
P MS OFFICE 2013 - Outlook locking up when using the sent on behalf of feature in VB Using Outlook 3
D Unable to Send On Behalf of Another User Exchange Server Administration 0
L Group Inbox Send As/Send on Behalf Issues Using Outlook 3
S Using Send on Behalf is adding extra data in from line Using Outlook 1
A Outlook 2011 forwards calendar invites using "send as" not "on behalf of" ... Using Outlook 4
R View who sent on behalf of a shared mailbox in Outlook sent items Using Outlook 1
M Don't have permission to schedule meetings on behalf Using Outlook 1
K A program is trying to send an e-mail message on your behalf... Using Outlook 1
N Allow Another User to Send on Behalf of But Prevent Access to Inbox Using Outlook 4
T Is it possible to hide a mailbox but still send on the behalf of. Exchange Server Administration 1
K Outlook 2010 'cannot send on behalf of' when changing calendar apointment Exchange Server Administration 0
E hot to get the email address of an outlook mail item from "on behalf of" part Outlook VBA and Custom Forms 1
A Quick Access Toolbar Not Showing Description Using Outlook 0
U Outlook 2021 not showing contact cards in Searches Using Outlook 1
T Outlook 2010 Sub accounts not showing new emails in Inbox Using Outlook 4
e_a_g_l_e_p_i Outlook 2021 all appointments not showing in calendar Using Outlook 2
J Outlook 365 Emails showing as links and text only Using Outlook 4
C Icons (arrows) not showing on emails forwarded or replied to Using Outlook 8
D Outlook launch email showing new unread email in reading pane Using Outlook 11
glnz O365 - How to send from acct 2 but showing email name from acct 1 as From - alias? Using Outlook 0
B Spam folder not showing in Outlook Using Outlook 5
K UDF with formula not showing on Calendar custom view. Outlook VBA and Custom Forms 0
J Sent Items Folder NOT Showing Correct From Email Address Using Outlook 0
J Outlook Reply > From > Other Email Address... > Address Not Showing in Sent Items... From Email Outlook VBA and Custom Forms 0
O How to prevent CC from showing when creating a new mail? Using Outlook 1
M Sent mail not showing in Sent Items folder; but they can be found with Search Using Outlook 3
G icloud pictures not showing in Outlook 365 Using Outlook 0
C Outlook Autocomplete suggestions showing wrong person's name against an email address Using Outlook 0
B When sending an email, I am showing 2 of my address's Using Outlook 1
K Outlook.com is not showing, or finding via search, all my Contacts (People) Using Outlook 0
M Sent mail not showing in my sent folder Using Outlook 9
M Inbox not showing to deliver new email to this account Using Outlook 3
O Reminder due end of August is showing up now Using Outlook 2
Rupert Dragwater Deleted email address keeps showing up in reply Using Outlook 12
Z Outlook for G Suite emails showing wrong dates Using Outlook 4
C Outlook 2016 cannot delete, email showing in root Exchange Server Administration 5
Z Outlook 2013 Gmail IMPA emails not showing dates only showing times Using Outlook 1
V Spam folder not showing in Outlook Using Outlook 4
3 New emails not showing up Using Outlook 5
M attached images not showing in text area Exchange Server Administration 0

Similar threads