<mailto:user@domain.com<mailto:user@domain.com<mailto:user@domain.com>>>

GORENG

Member
Outlook version
Outlook 2019 32-bit
Email Account
Office 365 Exchange

"So after years and several versions of Outlook including through Outlook 2013 the replication of URLs and email addresses continues in the Contacts Notes section. This is happening with a majority of my clients and with my contacts as well. I have to routinely remove the dozens of duplicated email addresses which eventually fill up the notes section. Specifically an email address in the notes section like user@domain.com turns into user@domain.com <mailto: user@domain.com <mailto: user@domain.com <mailto: user@domain.com >>> . This replication sometimes goes on for dozens of times. This was the original issue mentioned in this thread and I don't see that it has been addressed here or anywhere else. Does anyone have a solution yet to this annoying bug?"

This problem has existed for as long as anyone can remember - is there any solution?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
You are syncing with a smart phone? This occurs because the contacts notes field on the phone doesn't support HTML and urls get converted to plain text following a sync, then outlook /exchange hyperlinks them again.

The only solution is not putting urls/email addresses in the notes so they don't get converted to hyperlinks.
 

GORENG

Member
Outlook version
Outlook 2019 32-bit
Email Account
Office 365 Exchange
Accordingly, Outlook/ Exchange is the problem. The links are created there. Am I right? And there is certainly no way to turn off this nonsense?

I have been struggling with this topic for decades...
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It's Outlook - same issue happens if you sync with icloud. Or the phone gets the blame for not supporting HTML.
 

GORENG

Member
Outlook version
Outlook 2019 32-bit
Email Account
Office 365 Exchange
I have found a solution and it works perfectly for the moment:

If the sync of the contacts runs over the app NINE from 9folders this nonsense is completely omitted.
 
Top