Re-enable the junk mail notification.

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jmill15

I have a user in our exchange environment that disabled his junk mail notification. Is there a way to get this to pop back up? I can't seem to find a setting to re-enable this notification for the junk mail folder. Is there a registry hack that would force it to pop up again maybe?
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
J

jmill15

This is exactly what I was looking for. I have looked online for 2 days to find just this answer. Thank you very much.
 
L

lokowaty

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
I was following this steps, but I don't have "PONT_STRING" in this registry key. Should I add "PONT_STRING" without any numbers?

I have Windows 7 x64 with Outlook 2010 32bit.
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
The pont_string key is added only after you disable one of the dialogs.

Try this: use the conversation view (enable on the View ribbon) then select and delete a conversations (and all the messages in it). You should get a dialog telling you that you are deleting the conversation with the don't show again checkbox. Check it and click OK then look in the registry. Do you see the pont_string key now?

If you don't get the dialog, then you have the pont_string key with at least the value for that dialog (it's 75 or 78, I forget exactly offhand)
(Use Ctrl+Z to undo or retrieve it from the deleted items folder.)

The dialog looks like this:
do-not-show-again.png
 
L

lokowaty

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
Diane Poremsky said:
The pont_string key is added only after you disable one of the dialogs.

Try this: use the conversation view (enable on the View ribbon) then select and delete a conversations (and all the messages in it). You should get a dialog telling you that you are deleting the conversation with the don't show again checkbox. Check it and click OK then look in the registry. Do you see the pont_string key now?
Click to expand...

Yes, after this I can see the pont_string key with only one value: 78.

It is clear that I have no "37" value in pont_string, so correct me if I'm wrong, but it means, that now I should get the message every time some junk email comes to "Junk email" folder and there is no exception for this?

That is strange, because I don't remember to see this message even once while on this moment I have few emails in "Junk emails" folder.

Thanks for help anyway.
 
Diane Poremsky

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
If you only have the key after not showing that dialog, then that key is not your problem. :)




Oh, you have Outlook 2010. The junk dialog doesn't come up with Outlook 2010 (at least not with Exchange accounts). It's not one of the options in the group policy for junk mail settings either.
 
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