"Full Item has not been downloaded" message. HELP!

Not open for further replies.


Outlook version
Outlook 2010 32 bit
Email Account
I am using Outlook 2010 and receiving my emails from my hotmail account connector (MAPI). I get emails that just blink, don't download, and I get the message "This message is a header. The full item has not been downloaded" I am not computer savy so please excuse my ignorance! What can I do?

Cathy Rhone

Senior Member
Outlook version
Outlook 2013 32 bit
Email Account
Exchange Server 2010
Press Ctrl+Alt+S to open the Send/Receive dialog - then select the send receive group and click Edit - check the Hotmail account to see if its set to download full messages.


Outlook version
Outlook 2010 32 bit
Email Account
Yea I tried that yesterday after reading another blog. It did not work. I selected "download complete item using attachments" Thanks for the reply though.


Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Was it set to only download headers? That setting may only apply to new items, not mail already downloaded.

If you double click to open, does the message download and open?

If you right click and choose mark to download, does it download on the next send/receive? You can select all and mark all to download...


Outlook version
Outlook 2010 64 bit
Email Account
Hi, I'm having this same issue. I had setup my Outlook 2010 to only download the headers only to speed things up but noticed I was not able to view my attachments. So I went back and set it to download the full message. Now all my old emails that I download just the header for I can't view them or download them. I tried to double click the message but nothing happens. Also, if I right click the message I don't get any option to download the full message. Is there any way to force outlook to download the full message? Any help is appreciated.

Thank you,

Not open for further replies.
Thread starter Similar threads Forum Replies Date
C Can't move folder, the folder is full Using Outlook 0
P Can't see full text in From and Subject line Using Outlook 1
Diane Poremsky Close a Meeting When the Room is Full New Slipstick.com Articles 0
H "Advanced find: column for full folder path? Using Outlook 1
D How to force full message download for all Gmail messages in all folders with IMAP in Outlook 2013 Using Outlook 1
E Getting Outlook full name correct with AddressLayout Using Outlook 1
Britonius Admin cannot view full room calendar permissions Using Outlook 8
M Attachments mixed up - secure temp folder 'full'??? Using Outlook 0
D How to keep Outlook 7 open to full screen Using Outlook 2
B Full name of contact is now the company name Using Outlook 0
R problem with incomming e-mail I am unable to print full e-mail letter Using Outlook 1
S Full-day events Using Outlook 1
D Default for full Justification Exchange Server Administration 1
W Names reversed in Full Name field Using Outlook 4
N RBAC for Full Access & Send-As Exchange Server Administration 3
R Database Full Access not working Exchange Server Administration 5
M We cannot receive emails, get a message saying our mailbox is full Using Outlook 4
M FULL ACCESS, still NDRs Exchange Server Administration 4
T Microsoft outlook 2010 reports mail box is full Exchange Server Administration 2
R Print full text of multiple e-mails in table format Using Outlook 1
R Send mail from Full access Permission user in wrong sent items? Exchange Server Administration 6
P Your imap is 93% full. Using Outlook 1
B Deleting transaction logs after full backups Exchange Server Administration 8
B OWA Full Mailbox---Can't Delete Emails Using Outlook 3
M In Outlook 2010, upon deleting an open e-mail, the next e-mail does not open automatically in full s Using Outlook 2
A Outlook previews not functioning after temp folder gets 'full.' Using Outlook 3
F Unusual error: 0x80040403 along with "The folder is full" kiss of death. Using Outlook 2
B how to add my own imap email account with full calendar privileges to exchange/outlook to avoid invites being sent 'on behalf of' my exchang Using Outlook 2
K Power shell Set full access rights based on users manager. Exchange Server Administration 3
H Start/launch Outlook it opens one fourth its normal full screen Using Outlook 5
M Urgent: Database logs disk full Exchange Server Administration 8
J Outlook - how can I get emails back which I did not receive due to my mailbox being full? Using Outlook 3
J Some controls are not valid, when trying to change Full access permissions Exchange Server Administration 3
R Problem setting rules Full Access rights user bij Auto Mapping Shared mailboxes feature Exchange Server Administration 1
D My Mail box is full and will not stay open and give me access to delete emails can you help__ Using Outlook 2
H Address card shows full name instead of file as Using Outlook 11
G Select DAG for Express full backup ofr copy backups Exchange Server Administration 1
T Not getting Mailbox Warning messages that tell a user there mailbox is getting to full Exchange Server Administration 5
M Outlook 2007: "Full Name" is set to (First Last) but still displays Last First Using Outlook 5
C Outlooks tells me my folders are full but won't allow me to delete old messages. Using Outlook 1
S Mailbox Full warning Exchange Server Administration 9
A Cannot move items, Folder is full Using Outlook 1
L Why doesn't Outlook 2007 and 2010 support full CSS within HTML emails? Using Outlook 1
N Upgraded to Office 2010 - Now have full Outlook, but only some e-mails come through - others still go to my Outlook Express Using Outlook 1
S Storage is almost full. Using Outlook 1
S Mail Flow to a single databse stops in Exchange 2010 without dismounting the database when log drive is full Exchange Server Administration 10
G 'primary' filegroup is full BCM (Business Contact Manager) 1
B Primary file group is full error message BCM (Business Contact Manager) 4
D href tags does not result in the full url with Redemption Outlook VBA and Custom Forms 4
S Mailbox is always full Using Outlook 2
Similar threads