Template format not preserved

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parekhharsh_j

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Outlook version
Outlook 2010 32 bit
Email Account
POP3
I have migrated from outlook 2003 to 2010. I had bunch of templates created in outlook 2003 with particular format. When migrated the templates in outlook 2010 does not seem to have preserved their format. Any suggestion? I tried overwriting them in 2010 but no luck.
 

parekhharsh_j

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
Hi,

Thanks for reply. I found the solution Hotfix.

http://support.microsoft.com/kb/2584053

I could create the new template (which I didn't wanted to do) in 2010. I wanted to use the old template created in 2003 version,, which used to get converted to plain text, in 2010 without the hotfix.
 
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