ADD-IN Ribbon Missing

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Stillwater

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Outlook version
Outlook 2010 64 bit
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POP3
I had to reformat my notebook and reinstall Outlook 2010 64bit. Install went fine but I had a couple of utility add-ins installed for conference calling, I had to re-download the plug-in and that works fine but the add-in does not show up in Outlook 10. It did before I did the reinstall. Any assistance would be greatly appreciated.
 
Diane thanks for the repsonse. The Add-In does not even show up in the add- ins after I have downloaded it. Another example though would be like ICloud and Itunes they are endabled and they show in the Add-ins under the options/Add Ins but there is no ribbion.
 
I have to ask the obvious - did you install it? Some downloads 'install' to the hard drive but then you need to run setup in that file to actually install it.
 
Good Morning yes after I downloaded it I ran the installer as well.
 
I figured you did but I had to double check.

What addins are they? I know a few - like the Hotmail connector - dont have add toolbars to 2010 like they did in older versions. But they are listed in the addins section.

Is the outlook integration the addins supply working? You earlier said they were working - if only thing missing is that you can't see the addin in outlook, are you using 32 or 64 bit Outlook?
 
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