Outlook cannot open/mail applet not enough resources

Status
Not open for further replies.

byteman

New Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
Situation: New computer, new install of Office 2010 home & business, exchange 2003. Install of Office goes fine without any errors. Word/Excel/PP open and functional completely fine, no issues. Outlook, almost immediately gives an error like "Outlook cannot start" (or something to that effect). I then try to setup the users profile in the mail applet in control panel and upon clicking to open the applet get the message that it doesn't have enough memory or system resources. It doesn't open.

Details: New HP 6200 series computer (i3/3GB ram/250GB drive/Windows7 Pro 32-bit)... plenty of resources. Office 2010 product key card.

Done so far: I initially used the pre-installed office with the key card. I've since uninstalled completely, rebooted and downloaded a new file from Microsoft and re-installed from that, still no good. I have not even been able to make a profile nor open Outlook yet. Help!
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Are you using a profile used in an older version? This error if often caused by a corrupt navigation pane file.

Try the solution from http://www.slipstick.com/problems/cant_start_outlook.asp:

Close Outlook. Using the Start search field on Vista or Windows7 Start menu or press Windows key + R to open the Run command, type or paste the following

outlook.exe /resetnavpane

Then press Enter (or OK button) to restart Outlook.
 

byteman

New Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
As I stated, I've not been able to open outlook yet... so how could the nave pane be corrupted? Anyway, I tried that with the same results "Cannot open Microsoft Outlook", also tried safe-mode. I think the problem is more with the mail applet not being able to open (if that's not working Outlook certainly won't). So, why would the mail applet give the memory/resources error if the computer is more than capable? (almost 2GB memory free, system managed page file). Plus it still does it on a full uninstall/re-install. There must be a rogue registry setting somewhere is all I can think of, but have not idea where to start looking!
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
That's why I asked about using a profile from an older version - it doesn't make sense for a new profile.

Do you have Outlook configured to use compatibility mode? See Say No to compatibility mode if you don't know how to check. This is usually set by a windows troubleshooter.

Do you get an error message when you try to open the applet?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Also - one cause of out of resource error is a mapi mismatch - it's not common on old systems, so I can't see how it would be on new.

Some have had success deleting or renaming the windows messaging subsystem key - but we don't know why that key is bad to begin with.

HKCU\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem

Now, if you used Easy Transfer to move stuff to the new computer, that could be the cause....
 

byteman

New Member
Outlook version
Outlook 2010 32 bit
Email Account
Exchange Server
didn't use compatibility mode, this is a fresh setup on a Windows domain, no transfer. I renamed that key and IT WORKED!!! it must have got funky during the original install and the key was obviously not deleted or remade upon uninstall/re-install... go figure.

Thanks Diane :)
 
Status
Not open for further replies.
Thread starter Similar threads Forum Replies Date
S Outlook 2010 Cannot Open Attachments Using Outlook 14
V Cannot start Outlook. Cannot open the Outlook window. Using Outlook 8
M Cannot start MS Office Outlook Cannot open the Outlook window Using Outlook 2
F Cannot open extracted .msg files from outlook Outlook VBA and Custom Forms 1
P Cannot open Options Menu Outlook 2007 and Cannot create a new profile Using Outlook 0
M Cannot open CALENDAR in outlook 2003 Using Outlook 2
D Cannot open Outlook 2011 Account Settings Using Outlook 2
E cannot start Microsoft Office Outlook. Cannot open the Outlook Window. Using Outlook 1
M Outlook 2007 "cannot open your default email folders.microsoft exchange is not available" on XP is n Using Outlook 1
N Re: outlook cannot open my default data file Using Outlook 1
R Outlook 2007 cannot open files to start program Using Outlook 1
M Cannot display the folder. Outlook cannot open this item. The item may be damaged. __ Using Outlook 1
G Outlook 2010: Cannot Open Item Error; and Operation Failed Error when replying!! Using Outlook 2
R Cannot Start Microsoft Outlook. Cannot Open the outlook window. Using Outlook 11
D Outlook 2003 cannot open Word docs after Windows 7 upgrade from Vista. Using Outlook 2
L Cannot open Outlook 2010 Student, operating system Windows XP Using Outlook 6
A Cannot open Outlook window Using Outlook 1
T Cannot open hyperlinks inside e-mails... (outlook 2010) Using Outlook 3
M "Cannot start microsoft outlook. cannot open the outlook window. The set of folders cannot be opened Using Outlook 1
P cannot open default email folders errors in c:\users\officemax\appdata\local\microsoft\outlook\outlook.pst Using Outlook 1
M Cannot open Outlook 2007 receive several different error messages such as Outlook has not been insta Using Outlook 1
B "Cannot open your default e-mail folders. Outlook cannot start because a data file to send and recei Using Outlook 1
J Cannot open your default e-mail folder. The file "C\Users\Jim\AppData\Local\Microsoft\Outlook\Outlo Using Outlook 2
R Get an error message "Cannot start Microsoft Office Outlook. Unable Unable to open the Outlook win Using Outlook 5
S Cannot reply, reply all or forward an open mail in Outlook 2007 Using Outlook 1
F Cannot open Outlook Using Outlook 1
K Getting this error message--Cannot open Microsoft Outlook. Cannot open the Outlook window. The set of folders can not be opened. Using Outlook 1
S Cannot Open Attachments Outlook 2010 Using Outlook 3
B Outlook creates attachments other mailprograms cannot open Using Outlook 1
D ERROR: Cannot open Outlook Using Outlook 1
S Cannot open links in Outlook Using Outlook 1
C Upgraded version of Outlook cannot open previously viewable encrypted messages. Using Outlook 1
C Upgraded version of Outlook cannot open previously viewable encrypted messages. Using Outlook 3
S outlook error 0x80070021 a prosses has outlook files open and backup cannot run Using Outlook 2
C Cannot start Outlook, prompted with “too many failed open attempts” error Can’t find my name in the Microsoft server, what do I do. Using Outlook 2
T Outlook 2007: Cannot open links in received emails. Get error message of "The operation has been c Using Outlook 1
J Cannot Open Outlook 2010 Using Outlook 4
R Cannot start Microsoft Office Outlook, Unable to open the Outlook window. __ Using Outlook 1
J Cannot start microsoft outlook 2007. Cannot open the Outlook. Get error code. Using Outlook 3
J I cannot open outlook. It says errors have been detected in the file. It says to run scanpst.exe but__I cannot find it on the computer. Can I get help Using Outlook 1
C Error Message: cannot open your default emails folders. outlook cannot start because a data file to Using Outlook 2
L Cannot open microsoft office outlook 2007.__ Using Outlook 8
J Outlook 2010 Access Denied. Cannot open pst file‏ Using Outlook 6
B Tried to set outlook and now all i get is box telling me I cannot open default email folder Using Outlook 2
M error message Cannot start Microsoft Office. Cannot open the Outlook Window. The set of folders cann Using Outlook 2
R Cannot start Microsoft Office Outlook. Cannot open the Outlook window. Using Outlook 2
R Cannot open Outlook 2010 window__ Using Outlook 11
M Cannot open Outlook 2002 Using Outlook 1
M Outlook 2010 - Scheduling Assistant issue, "Cannot open this item" Using Outlook 1
C Microsoft Outlook: cannot open program when clicking on the icon Using Outlook 2
Similar threads


















































Top