Cannot start MS Office Outlook Cannot open the Outlook window

Not open for further replies.


New Member
Outlook version
Email Account
I get the following message when I try to open Outlook 2007: Cannot start Microsoft Office Outlook Cannot open the Outlook window. The set of folders cannot be opened Errors have been detected in the file. C:\Users\John\AppData\Local\Microsoft\Outlook\Outlook.pst. Quit Outlook and all mail-enabled applications, and then use the Inbox repair tool (Scanpst.exe) to diagnose and repair errors in the file. For more information about the Inbox repair tools see Help.

I ran Scanpst.exe and got a message that there were minor or minimal errors and that it was my option whether or not to run the scan. I ran the scan. Tried opening Outlook again and got the same message. Then I bought some 3rd party SW and ran that on my .pst file. Was now able to review all my folders and messages and save as a new .pst file. Tried to open this new file and got the same message. Next I copied the .pst file on a flash drive and tried it in another PC with Outlook, it opened without any issues. After that I decided to remove MS Office 2007 that includes Outlook from my PC. Then ran a virus check using Norton Security Suite it updated all definitions and ran results were no virus found. Next reloaded a clean copy of MS Office 2007 and tried to open Outlook and got the same message again.

Going forward I plan on removing all .pst files from my PC, and then trying to open Outlook. If I get the same message, I then plan on removing MS Office again, reboot and reload MS Office and hopefully Outlook will now open since there are no .pst files available. If that works I will then make a new .pst file from my other PC and try to import it onto my PC.

Any help will be truly appreciated my OS is Win-7


New Member
Outlook version
Email Account
Thank you removed my profile and immediately was able to open Outlook. Went to 2nd PC created new backup pst file from outlook and imported it into the PC that I had the original problem on. I am glad I asked thank you very much!
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
Diane Poremsky Cannot start Microsoft Office Outlook Error Message Using Outlook 0
E cannot start Microsoft Office Outlook. Cannot open the Outlook Window. Using Outlook 1
S Cannot start Microsoft Office Outlook. Cannot open the Outlook window. The set of folders cannot be Using Outlook 3
S __Cannot start Microsoft Office Outlook. Cannot initialize Microsoft Office shared utilities.____ Using Outlook 4
T Cannot Start MS Office Outlook - Cannot open office window BCM (Business Contact Manager) 1
V Cannot start Outlook. Cannot open the Outlook window. Using Outlook 8
G Cannot start Microsoft Outlook Using Outlook 1
M I cannot start Microsoft Outlook 2013 directly opening a .eml message Using Outlook 1
H Outlook 2010: Cannot start!, please help me! Using Outlook 3
Q I cannot start Outlook 2007 I keep getting this error: __'Cannot start outlook window. Invalid XML,the view cannot be loaded.' Using Outlook 3
U When opening shared Calendar "The set of folders cannot be opened" Using Outlook 0
J Cannot edit a calendar event received as an invitation Using Outlook 1
humility36 Cannot move emails to archive - 440 error Outlook VBA and Custom Forms 1
L I Cannot Sign Into My Outlook Account? Outlook VBA and Custom Forms 0
CWM550 This rule has a condition that the server cannot process? Using Outlook 1
U Outlook on the iPhone cannot approve filtered Emails Using Outlook 0
Horsepower Cannot delete gmail in iPhone Outlook outbox Using Outlook 1
K Daily Task List Minimized Cannot Display Using Outlook 5
O The linked image cannot be displayed Using Outlook 2
C "The linked image cannot be displayed. The file may have been moved, renamed, or deleted. Verify that the link points to the correct file location" Using Outlook 1
B IMAP server rejects sent email - cannot deliver messages Using Outlook 2
T Outlook 2021 Cannot open attachments Outlook DeskTop 2021 Using Outlook 0
S Cannot print Contacts Using Outlook 7
J VBA Cannot programmatically input or change Value for User Defined field Using Outlook 1
T Outlook 2010 Cannot edit Calendar entries in OL 2010. Using Outlook 1
O Cannot expand the folder. The set of folders cannot be opened. You do not have permission to log on. Using Outlook 1
N Item cannot be saved because it was modified by another user or window, and, Item could not be moved... Using Outlook 0
D Cannot populate certain UserProperties in Outlook from Excel Outlook VBA and Custom Forms 2
D Outlook 2016 64bit, Cannot Save in 'HTML', format Using Outlook 1
D cannot view emails in View pane (in the right pane), I only see one line or nothing Using Outlook 21
M Cannot read the calendar Using Outlook 9
T The Linked Image Cannot Be Displayed in Outlook Using Outlook 7
D Outlook 2016 Outlook Error Msg "The operation cannot be performed ..." How to Stop it Using Outlook 4
S Custom Field Cannot Be Displayed In Views Outlook VBA and Custom Forms 2
G Cannot Move Autocomplete File to New Computer Using Outlook 15
rubaboo The vew cannot be found Outlook VBA and Custom Forms 0
A Cannot copy this folder because it may contain private items Using Outlook 0
L Cannot open PST file for first session each day Using Outlook 6
David in Mississippi New (Feb 2020) install of Outlook 365 - Cannot specify PST for different accounts Using Outlook 0
Marc2019 Need help please! Cannot Setup my outlook email account on my Mac Outlook 2011 Using accounts in Outlook 2
noshairwan Registry cannot be found, Outlook Security Using Outlook 2
Marc2019 Cannot input Vietnamese Characters on my MSOutlook 2016 in Windows 7 Using Outlook 0
T Cannot remove needless PST Using Outlook 1
Marc2019 Cannot setup Outlook Account on Mac Os 10.6.8 Using Outlook 3
N pst files are recreating automaticaly and cannot be deleted Using Outlook 5
Mark Foley Cannot enable add-in in outlook 2010 Using Outlook 0
T "cannot find the calendar folder for this item" - calendar items stuck in outbox Using Outlook 0
A Created a new user account and the local account cannot see email Using Outlook 3
iwshim outlook 2013 - I cannot see the "Manage Add-ins" Using Outlook 2
T Cannot connect to main BT email account, sub accts okay Using Outlook 0

Similar threads