Occasional Mail Failure Notice Issue

Status
Not open for further replies.

testerdahl

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
Hello,

I have an interesting issue that I haven't been able to quite lick yet. Specifically, I have one email address (will call it "A") out of the hundreds I use daily that sometimes bounces back to me. What I have noticed is that if I haven't emailed A in a while, the email goes straight through. However, if I email A several times over the span of a few days, the first few emails go through (2-3) and then the latter ones get rejected. The failure notice says, "Sorry, I couldn't find any host by that name." Even though it found that host successfully just one email ago.

I have tried emailing A directly through my webmail option (I use GoDaddy and a POP3 account) and that email consistently goes through fine. No problems like above using Outlook. I have also changed all my outgoing SMTP port settings and emailed A several times using all the available options. The same thing occurs where it seems fixed for a few messages and then it doesn't work.

And I have emailed A using other accounts through my Outlook specifically my POP3 gmail account. Those emails go through correctly yet he is a work client and I want to use my work account not my personal account.

Lastly, I have also contacted GoDaddy directly and of course, I get the "if you have tried all of our port settings and it sends through Webmail, it must be Outlook." When I have contacted Microsoft about Outlook predictably I get "it can't be on our end, it must be through your email host." Basically, neither side is worth a darn.

Has anyone else had an issue like this and/or does anyone have any additional advice?

Thanks!

Tim
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
It sounds like the problem is with the autocomplete cache - not sure why it works and then stops though. When it fails, try deleting his name from the autocomplete cache - begin typing his name in the to field, select the name when it comes up and press Delete.

Another possibility - it's your antivirus scanner. Some AV software installs an Outlook add-in and intercepts all email that is sent so it can scan it. You could try using safe mode to see if the problem comes up - if so, its more likely caused by an addin.
 

testerdahl

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
It sounds like the problem is with the autocomplete cache - not sure why it works and then stops though. When it fails, try deleting his name from the autocomplete cache - begin typing his name in the to field, select the name when it comes up and press Delete.

Another possibility - it's your antivirus scanner. Some AV software installs an Outlook add-in and intercepts all email that is sent so it can scan it. You could try using safe mode to see if the problem comes up - if so, its more likely caused by an addin.

Good ideas! I hadn't thought about the AV software being an issue, however, that seems really likely. I'll try both and see what happens.

Thanks!

-Tim
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
L Help: set flag for sent mail to check if received an answer Outlook VBA and Custom Forms 2
A Macro Mail Alert Using Outlook 4
e_a_g_l_e_p_i MY Outlook 2021 changed the format of the shortcuts for mail, calendar etc. Using Outlook 10
Z Outlook 365 Automatically assign categories to incoming mail in a shared folder Round Robin Outlook VBA and Custom Forms 1
W Outlook 365 I am getting the "Either there is no default mail client" error when I try to send an email on excel Office 365 Using Outlook 1
D Gmail mail is being delivered to a different email inbox in Outlook App 2021 Using Outlook 2
P What is your strategy for dealing with SPAM and Junk Mail? Using Outlook 1
C Code to move mail with certain attachment name? Does Not work Outlook VBA and Custom Forms 3
T 1:1 Datatransfer from incoming mail body to customs form body Outlook VBA and Custom Forms 0
O Mail rule issue Using Outlook 3
A manual rule sends mail to wrong folder Using Outlook 5
Aussie Outlook 365 Rule runs manually but returns the error code "an unexpected error has occurred" when incoming mail arrives Using Outlook 1
D ISOmacro to extract active mail senders name and email, CC, Subject line, and filename of attachments and import them into premade excel spread sheet Outlook VBA and Custom Forms 2
Witzker Outlook 2019 Macro to answer a mail with attachments Outlook VBA and Custom Forms 2
D Outlook 2003 Mail Fails Using Outlook 1
Cathy Rhone Mail merge error message Using Outlook 1
R Sent emails show iCloud mail account not the alias Using Outlook 2
D Advanced e-Mail search on from/to contact group only searches for first 20 contacts in group Using Outlook 0
P Print attachments automatically and move the mail to an existing folder called "Ted" Outlook VBA and Custom Forms 4
P Importing other e-mail accounts into Outlook Using Outlook 1
lcarpay Stay in the mail folder pane after ctrl-1 Using Outlook 1
O Exchange Sync period only (e.g. last years mail) Using Outlook 0
F Excel VBA to move mails for outlook 365 on secondary mail account Outlook VBA and Custom Forms 1
M Convertor for Outlook Express Mail Store (.dbx) to Outlook Mail Store (.pst) Using Outlook 0
T vba extract data from msg file as attachment file of mail message Outlook VBA and Custom Forms 1
J E-mail held in Outbox while Minimized Using Outlook 3
G Forward email body to other mail list directly from Exchange server Exchange Server Administration 1
T Outlook creates a copie of every mail I send Using Outlook.com accounts in Outlook 4
N Please advise code received new mail Using Outlook 0
M Outlook 2010 How could I globally redesign an outlook template form/region/inspector template used to display mail lists or an individual mails? Outlook VBA and Custom Forms 0
A How to stop user form from disapearing once mail window is closed? Outlook VBA and Custom Forms 0
M Outlook, send to > mail recipient - results in plain text email Using Outlook 1
R How to Sync *all* Google Workspace Mail Folders with Outlook 2019 (MS365) Using Outlook 3
S Outlook VBA How to adapt this code for using in a different Mail Inbox Outlook VBA and Custom Forms 0
E Having some trouble with a run-a-script rule (moving mail based on file type) Outlook VBA and Custom Forms 5
S Outlook email to configure setup for each mail Outlook VBA and Custom Forms 1
L Correct E-Mail Pulling Wrong Mail Using Outlook 5
S Outlook mail adressing stops after first match in GAL Using Outlook 0
P Outlook 2013 All imported Mail Rules in error when imported into new profile Using Outlook 5
S Outlook Macro to send auto acknowledge mail only to new mails received to a specific shared inbox Outlook VBA and Custom Forms 0
S Outlook Macro to move reply mail based on the key word in the subjectline Outlook VBA and Custom Forms 0
MrMayor SENT mail not reloading to top?? Using Outlook 4
Terry Sullivan Sender Field Displays My E-Mail Address, Not My Name Using Outlook 1
ThinkToday Calculate reply time of outlook mail Using Outlook 1
B Outlook 2010 Opening Mail Attachment Using Outlook 2
e_a_g_l_e_p_i Is it possible it set the fonts used to read incoming mail Using Outlook 25
D Mail in Sent Items Gone Using Outlook 12
M Managing Gmail "All Mail" sync issues with IMAP Using Outlook 1
GregS Outlook 2016 Sent Mail absent from Sent Mail or Sent Items Folders Using Outlook 4
GregS Why is Outlook 2016 mail in Outlook.com? Using Outlook 1

Similar threads

Top