Hello,
I joined this forum to possibly find an answer on how to edit an auto reply email from a shared mailbox on Exchange Server. The auto reply email was set up before I started here so I do not know where to really begin.
I've read a few things saying to add a profile to outlook to then access the rules for the shared mailbox. I did add this extra profile but I do not see any rules set up to edit. I've also read about going to OWA and log into the shared mailbox this way, but I don't have the password to do this and I'm not even sure you CAN log into a shared mailbox, the person who set this up is long gone as well.
Also-The auto response is not triggered from EVERY email, only certain emails I assume from the subject line.
Am I even on the right track?
What can I do? I can provide further information.
Thanks!
LaneyH
I joined this forum to possibly find an answer on how to edit an auto reply email from a shared mailbox on Exchange Server. The auto reply email was set up before I started here so I do not know where to really begin.
I've read a few things saying to add a profile to outlook to then access the rules for the shared mailbox. I did add this extra profile but I do not see any rules set up to edit. I've also read about going to OWA and log into the shared mailbox this way, but I don't have the password to do this and I'm not even sure you CAN log into a shared mailbox, the person who set this up is long gone as well.
Also-The auto response is not triggered from EVERY email, only certain emails I assume from the subject line.
Am I even on the right track?
What can I do? I can provide further information.
Thanks!
LaneyH