Paul Edwards
Member
- Outlook version
- Email Account
- Exchange Server
Hi - I use a custom contact form in Outlook 2007 and successfully use a short VB script to change the message class to IPM.Contact.customform and more recently I use Doc Message Class which is even easier.
It has worked for years without problem but now my contacts keep changing back to the IPM.Contact form on their own without doing anything with the contacts. It used to be a few contacts every now and then but now its about half of all of my contacts everyday, and some within a few minutes. I now have to run Doc Message Class everyday. (I do have the default set to When posting to this folder use.....mycontactform).
I'm pretty sure the problem started when I moved from POP3 to Google Apps and Google Sync through an IT Company (industry regulations required the change for encryption) but even if it is this problem I can't work out how to rectify it and don't understand why it has got so much worse in the last few weeks. My account says Google Apps - type 'MAPI'. The IT company wont help with Custom Forms.
Any ideas please?
It has worked for years without problem but now my contacts keep changing back to the IPM.Contact form on their own without doing anything with the contacts. It used to be a few contacts every now and then but now its about half of all of my contacts everyday, and some within a few minutes. I now have to run Doc Message Class everyday. (I do have the default set to When posting to this folder use.....mycontactform).
I'm pretty sure the problem started when I moved from POP3 to Google Apps and Google Sync through an IT Company (industry regulations required the change for encryption) but even if it is this problem I can't work out how to rectify it and don't understand why it has got so much worse in the last few weeks. My account says Google Apps - type 'MAPI'. The IT company wont help with Custom Forms.
Any ideas please?