Skype contact icons have disappeared at the bottom of email and meeting objects

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Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange

I have noticed something very annoying in Outlook 2016 compared to Outlook 2013.

When opening either email objects or meeting objects, it used to be the case that any contacts included in the meeting or a recipient of the mail would appear as little squares with their Skype for Business picture at the bottom of the screen. More importantly their current status in Skype (busy, in a meeting, available etc.) cannot be seen. It used to be a coloured line at the top or bottom of each contact icon.

Now there is just nothing, no indication of the status of people invited to a meeting or their status.

This really seems like a step backwards. Is there any way of bringing this pane back? I would screenshot it, but it is no longer there to screenshot!!

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
that sounds like the people pane - is there a people pane button on the view ribbon, next to the folder pane, reading, to do bar buttons? You can turn it on or minimized there. if the button is missing, verify the social connector addin is enabled in file, options, addins. (if it won't stay on when you restart outlook, you'll need to set a registry key.)

As an FYI, they are discontinuing the social connector.

There are little balls or blocks in the message header area (of emails) and in the To/CC fields with the names, that show the status. You need to be signed into skype for business and may need to skype for business meeting addin enabled to see them.
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
OK - so... I did a bit of research after writing this mail to discover all you said... that it is the People Pane that is missing. As we upgraded from Outlook 2013 to Outlook 2016 this is now missing. Weird for starters.

The button you mention is not there and the Social Connector Addin is not present

I remember those balls/blocks that you talk about, however in both the 2013 and 2016 versions of Outlook here at my company those seem to have been deactivated!

Why on earth would one discontinue this feature? If I write an email to a group of people, I would like to know at any point in the future who is available to e.g. chat about the content of the mail. That is hardly an undesirable feature, it is almost necessary! I hope there are plans to have something replace it! Otherwise it is a huge step backwards...
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