Email Addresses

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New Member
Outlook version
Outlook 2010 32 bit
Email Account
What determines whether Outlook just inserts a name or an actual email address in the "TO" box ?
I have tried to find a difference in the way contacts are saved.....



Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Addresses in the exchange GAL should go in as names. For regular contacts, its the value in the email display name field. If the name is in the autocomplete list, outlook uses the format in autocomplete.

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