Combined emails on 2 iphones from different email addresses

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Nigel

New Member
Outlook version
Outlook 2016 32 bit
Email Account
Exchange Server
Hi. As a result of having problems with continual requests for passwords on our iphones outlook account. I removed my wifes email address on her phone and later entered the details again. I have a hotmail address and she has a outlook address.
We are now both getting details of emails from both addresses combined on each phone. We would like these to be separated. Could you please advise how I can achieve this.
I have checked my Outlook profile and my hotmail address is the primary account and the outlook is listed too on the same profile. Regards.
 

Nigel

New Member
Outlook version
Outlook 2016 32 bit
Email Account
Exchange Server
Hi Diane. Many thanks for your prompt reply. Yes my wife's address is a separate account. Could you please advise how I can remedy this. ( I am not really familiar with outlook or IT in general ) If her emails can be delivered to a subfolder that may be ok but again I am not aware of how to achieve this. Your help would be appreciated. Regards. Nigel
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
If the account is separate, they should each be in their own folders... do you have both accounts set up on each phone? i wonder if you are seeing them in the unified inbox... which app are you using for mail - the native mail app that came with the phone or outlook app?
 

Nigel

New Member
Outlook version
Outlook 2016 32 bit
Email Account
Exchange Server
Each phone is set up with its own email address and password. Both phones have 'Exchange' and 'Outlook' set up with the email address appropriate for that apple iphone. I have deleted each account on the iphones and then reinserted them. I see that on my computers in the control panel > Mail that my email address is the primary account and my wife's email address is listed as an alias. I agree with you that the account is seperate and should be in their own folders but somehow they have become linked and I don't know how to unlink them.
 
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