Outlook view grouping keeps changing

Post number 3 has been selected as the best answer.

Emm

New Member
Outlook version
Outlook 2019 32-bit
Email Account
Outlook.com (as MS Exchange)
I have a message view set up to group by email account. Though I have changed this setting (with others) into a saved view, the grouping changes on me, periodically.

Is this a known problem? I'm using Outlook I-don't-know-what-version, downloaded as part of my school district's Office 365 plan.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Did you customize the default view? Try creating a custom view and see if it works better. But if you change anything it will be 'saved' to the view.

Once you get the view the way you like it you can use a macro to lock the view from changes. You'll be able to make temporary changes by when you leave the folder and return, the changes will be gone.
 

Emm

New Member
Outlook version
Outlook 2019 32-bit
Email Account
Outlook.com (as MS Exchange)
I appreciate your knowledge - I'm *so* dependent on Outlook, and know it can do most things I need it to -- it's just not always obvious how...
 
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