Outlook 2013 contact picture only visible in "People" view

Not open for further replies.

Paul Van Cotthem

New Member
Outlook version
Outlook 2013 32 bit
Email Account
Outlook.com (as MS Exchange)
My set-up:
  • I am using Outlook 2013.
  • I have an Outlook.com account (mail, people, calendar), which I synchronize via EAS.
  • Via the LinkedIn social connector, I connected my LinkedIn account.

The issue:
  • When in Contacts, contact pictures only show up in the "People" view
    (see first screenshot below).
  • They are not visible in any other Contacts view, e.g. Business Card view, Card view, List view, Phone view.
    (see second screenshot below)
  • When I open a contact's detailed card, the picture again only shows when in People view, not when I open it from any other view.
  • The contact's picture does show up in the header of e-mail messages sent to me by them.

  • Is this normal behavior?
  • How can I make contact pictures show up in other views as well, besides the People view?


It is normal behavior, mail and the social connector uses the linked in or Facebook photos but the contact only displays a photo if you added it. You can drag or copy the linked in contact to your contacts folder. I'm working on a macro to copy the contact photos from LinkedIn to contacts, but its not ready yet.
Diane, thanks for your reply!

The People view is connected to the Social connector contacts in Outlook. It appears that the "Social Connector contacts picture" in Outlook 2013 shows only in the "People" view. The other contact views picture are the one’s which is set locally within the Outlook and are not connected or synced.

Microsoft should change this behavior in Outlook future versions. Outlook should always copy pictures from the Social Connector accounts to the local contacts picture, and keep them up-to-date when the pictures coming from the Social Connector would change.
Correct, the people view (and message headers) use social network photos. Business card view or open contacts use the contact picture. It may change in future versions, time will tell. The big problem is that the social network controls what outlook can do with the contact data - that is why LinkedIn creates a contact folder and Facebook doesn't.
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
David Michaels Contact card shows blank Outlook 2013 Outlook VBA and Custom Forms 0
D outlook 2013 contact list problem Using Outlook 0
U Cannot access fields at bottom of Outlook 2013 Contact Rec. Using Outlook 1
M resetting contact file icons in Outlook 2013 Using Outlook 1
iwshim mail merge and add the contact picture outlook 2013 Using Outlook 3
K Import 2013 Outlook Contact Address into Word Using Outlook 36
A Contact Group issues Outlook 2013 Using Outlook 1
M How do I access a contact list subfolder in Outlook 2013? Using Outlook 5
S CHANGE DEFAULT VIEW FOR CONTACT (People) SEARCH - Outlook 2013 Using Outlook 3
M Queries on Business Contact Manager (BCM) with Outlook 2013 Using Outlook 1
B Lost entire Contact Folder in Outlook 2013 - Cloud-based. Using Outlook 1
V Custom UI Runtime Error in Business Contact Manager for Outlook (2013) BCM (Business Contact Manager) 6
C Contact photos not showing in reading pane in Outlook 2013 Using Outlook 3
G Outlook 2013 contact view keeps resetting Using Outlook 1
P now on office 365 but getting error messages about missing Outlook 2013 cache folders Using Outlook 2
P Outlook 2013 search no longer works Using Outlook 2
K Closing external IMAP email... Outlook 2013 Using Outlook 0
P Outlook 2013 Calendar Archiving Using Outlook 0
T Compuserve, Yahoo, Oath2 and Outlook 2013 Using Outlook 4
Paula S. Outlook 2013 won't recognize new password Using Outlook 4
B Outlook 2013 erratically deleting original file that is attached Using Outlook 0
X Using Outlook 2013 and Outlook 365 Using Outlook 1
I Error saving screenshots in a custom form in outlook 2016, outlook 365 - ok in outlook 2013, outlook 2010 Outlook VBA and Custom Forms 5
J Outlook 2013 Change color of text in data fields of contacts in Outlook 2013? Using Outlook 10
Commodore Outlook (2013) issues with icloud.com mail Using Outlook 0
D iCloud Add-in not working in Outlook 2013 and Outlook 2016 After Windows Upgrade & iCloud Upgrade Using Outlook 2
P Outlook 2013 "Item could not be moved - still an issue for Outlook 2013 Using Outlook 0
M Creating an RSS Feed **FROM** Outlook 2013 Calendar. Using Outlook 5
D Outlook 2013 Yahoo IMAP Sync problems Using Outlook 1
iwshim outlook 2013 - I cannot see the "Manage Add-ins" Using Outlook 2
B Outlook 2013/Exchange 2013 - Conf Rooms not fully booking "resolved conflict" meetings Using Outlook 3
G Can't create Folder Groups in Outlook 2013 Using Outlook 0
A Run time error 424. object required in outlook 2013 Outlook VBA and Custom Forms 10
Rupert Dragwater Several questions regarding Outlook 2013 Using Outlook 9
P Outlook 2013 opens with FILE tab selected. Using Outlook 3
I How to display sender's name instead of email address in outlook 2013 message Using Outlook 5
Z Outlook 2013 Gmail IMPA emails not showing dates only showing times Using Outlook 1
B Forward every other email in Outlook 2013 Outlook VBA and Custom Forms 2
P Synching Outlook 2013 Notes with iPhone 8 Using Outlook 1
N Outlook 2013 Folder View Using Outlook 8
M Outlook 2013 fails to start -- missing WindowsCodecs.dll error Using Outlook 3
J Calendar data can be viewed on Outlook.com, but no longer syncs to Outlook 2013 Using Outlook.com accounts in Outlook 3
C Attached files on Outlook 2010 Sp1 & Exc 2013 are missing Exchange Server Administration 1
R Folders shifting around in Outlook 2013 and 2016 Using Outlook 3
P Sync Desktop Outlook 2013 with Outlook.com? Using Outlook.com accounts in Outlook 5
J Outlook 2013 when clicking To in a new email show Company names Using Outlook 0
J Outlook - 2013 - Error msg when copying folders from Online Archives to another user's mailbox Using Outlook 0
D Outlook 2013 changing iCloud reminder time? Using Outlook 0
J Object Variable or With Block Not Set Error in Outlook 2016 and not Outlook 2013 Outlook VBA and Custom Forms 3

Similar threads