Emails assigned with a certain category (within a shared inbox) to be copied to a specific folder.

pp_44

New Member
Outlook version
Outlook on the web
Email Account
Exchange Server
Hello,

I need a solution that would check a shared inbox every 5 minutes, and if new emails have been assigned a certain category name and color, to copy them to a specified folder and show a notification.

Thanks!
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
Checking the folder is easy - to run it on a timer is more difficult. You'll need a macro and will need to have the shared mailbox open in a profile (as a shared mailbox) for it to work. If the profile is not open, the macro won't run.

Are all messages moved from the inbox or just some?
and if new emails have been assigned a certain category name and color
Is the category set manually or by a rule?
 

pp_44

New Member
Outlook version
Outlook on the web
Email Account
Exchange Server
Hello Diane,
Thanks for your response.

The emails arrive in a shared inbox. Some are then manually assigned a category with my name, by a manager.

I have no control over the person who assigns the categories and cannot make them use a script or change the procedure in any way.

Then the emails with this specific category, are emails to which I have to respond. My goal is to copy them to a folder so I am aware when a new email has been assigned to me.

I am using Outlook 365, latest version, on Windows 10.

Thanks again!
 
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