Outlook settings will not accept a password

Status
Not open for further replies.
M

Maple

Senior Member
OS Version(s)
  1. Windows
Outlook version
Outlook 2021 64 bit
Email Account
POP3
I am trying to add a password to my .pst file.
When I go to Settings/data settings, I am only offered to change my password. The box offers 'old password' which I ignore, and try to enter my password and repeat on the line below. The popup message says my passwords do not match.
Is this the correct place to add a password?
 
If you are on this dialog, its the write place. Try typing the password in notepad, copy it then paste in the password field.
1649465460575.png
 
Thankyou for your response Diane.
My problem is that I am trying, for the first time, to add a password (not change a password)
I need to do this as my computer has an intermittent startup problem and I need to protect my data while the machine is out for repair.
 
Diane Poremsky said:
The process is the same - leave the old password field blank and add the password to the new / verify password fields.

As an FYI - password protecting a pst is not very secure.
Click to expand...
Thanks so much Diane. However although I used the copy and paste entry, it was not accepted.
Thanks also for your reminder about the insecurity of the password.
As long as I can choose the time (!) of the trip for for the repair, I will remove my .pst file before handing the computer over.
 
Diane Poremsky said:
Still the same 'passwords not matching' error? It definitely should work - I just tried it on a pst here and it worked, so Microsoft didn't break it.
Click to expand...
Diane I am so grateful for your troubleshooting this problem
I think I may have fixed this. Early last year I was using a password with Outlook. I found the password in my Password safe, and applied it to the 'Old password' field and it accepted the new password! Hooray - Err I think :-)
 
One last question. Despite accepting this new password setting , my machine opened without the password. Do I have to activate it?
 
Diane Poremsky said:
Still the same 'passwords not matching' error? It definitely should work - I just tried it on a pst here and it worked, so Microsoft didn't break it.
Click to expand...
I've solved this.
When I added the new password ( data file/change password) I ticked the box to save the password. As was pointed out to me the computer will then save the password, thus will not prompt for it at Outlook startup!
 
Status
Not open for further replies.
< Getting rid of "This computer only" | iCloud telling me my Outlook is not supported >
Similar threads
Thread starter Title Forum Replies Date
O How to find out the domain and server settings that my Outlook is using? Using Outlook 2
HarvMan Outlook 365 loses "outlook.com" exchange server settings Using Outlook 1
L Recommendations for Utility to Backup Outlook 365 Account Settings Using Outlook 2
M Issue transferring Outlook 2016 email accounts & settings onto new computer Using Outlook 8
G Personal Settings within Outlook Using Outlook 2
David Langer Store my Outlook settings in the cloud - Broken Using Outlook 4
M Outlook 2016 Free/Busy settings ignored Using Outlook 0
S Reboot of frozen windows7 results in changed outlook 2007 settings Using Outlook 1
T Migrating Profile/Account Settings To New PC for Outlook 2016 Using Outlook 2
J Outlook 2016 - Tasks View Settings Missing Using Outlook 1
R Outlook 2010 - Reading Pane and To Do Bar Settings Not Saved on Exit Using Outlook 2
O Outlook 2003 can't send, but settings seem OK Using Outlook 1
F Missing "More Settings" in Outlook 2007 Professional Using Outlook 8
E Moving autoarchive settings to new computer (Outlook 2007) Using Outlook 1
B Outlook 2007 Save Current View,Font,Toolbar Settings Using Outlook 6
O Outlook 2013 not holding bottom navigation settings Using Outlook 10
I Reconfigure standard Outlook settings on all machines Using Outlook 0
M authentication settings for outlook for mac 2011 Using Outlook 1
H Hotmail set not to delete from other accounts, but did. Settings in Outlook? Using Outlook.com accounts in Outlook 0
V Changing Outlook settings Using Outlook 0
D Cannot open Outlook 2011 Account Settings Using Outlook 2
P Setting Hotmail Junk Mail Settings from Outlook Doesn't Work Using Outlook.com accounts in Outlook 1
S transfer email account settings from Outlook 2007 to 2010 Using Outlook 5
H Where does Outlook 2007 save the default reminder settings? Outlook VBA and Custom Forms 1
V Outlook 2007: How to read/write Out-of-Office settings Outlook VBA and Custom Forms 3
Hornblower409 Outlook VBA Code Example - Unified inbox in Outlook Classic Outlook VBA and Custom Forms 5
J Need replacement for iTunes to locally (USB) sync. iPhone 17 to Classic Outlook 2024 Using Outlook 4
Thomas Fast Best way to manage incoming customer emails automatically in Outlook? Using Outlook 1
I Outlook 2024 Windows 11 Gmail - sudden log in problems Using Outlook 11
S Outlook Classic on 2024 Using Outlook 10
L Fresh Install of Windows 11, saved previous image, how to retrieve Outlook Contacts Using Outlook 10
C Can't Use Custom Contact form in Outlook Classic since early January 2026 Outlook VBA and Custom Forms 7
e_a_g_l_e_p_i Need help updating email in Outlook 2021 Using Outlook 10
V Outlook spam filter misbehaving Using Outlook 9
L what are the downsides of running both classic and new outlook on same win 11 pc? Using Outlook 2
P Preventing permanent deletions in Outlook on the Web Using Outlook 0
L any trick to embedding images in new outlook and outlook on the web contacts? Using Outlook 4
L new outlook contacts searching Using Outlook 5
R Outlook 2010 Outlook 2010 migration question Using Outlook 2
W New Outlook PEOPLE blank Using Outlook 6
C New Outlook issues with Gmail, particularly labels/folders Using Outlook 3
E What is the next workaround for macro in New Outlook 1.2025.1111.100 Outlook VBA and Custom Forms 3
E Need to digitally sign macro but VBA\Outlook crash Outlook VBA and Custom Forms 4
P Outlook 2003 no longer opens "without" Folder List Showing in Navigation Pane Using Outlook 2
Hornblower409 Outlook 2010 - Never ending update Using Outlook 0
V Outlook created new profile? Using Outlook 1
J Outlook inbox question Using Outlook 4
T How to Add AT&T Contacts to Outlook 365 Using Outlook 5
F Outlook 2021 outlook on iPhone Using Outlook 1
F Outlook 2021 Outlook on iPhone asks for password Using Outlook 0

Similar threads

Back
Top