Synch Issue - Profile

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D

Darlene

Every time I synch my smartphone (running Mobile 6.0) with BCM it pops up
with a screen that asks me to "Choose Profile." "Outlook" appears to be the
default and, indeed, there *are* no other profiles. There is a drop down box
titled "Options" and it gives me a check box titled "Set as default profile."
I check the box. And yet, every time I synch the message pops up again!
And when I choose "Options" the box is unchecked and I must check it again.
I have looked in Outlook and BCM to see if there is someplace else I can
correct this setting. I have also looked at the synching program and the
phone. Anyone have any suggestions?
 
R

Raul Thomas

Check it the option "always use this profile" in control panel > mail > show
profiles is enabled

Also ensure that the drop down below that has your current profile selected
Regards

Rahul Thomas [MSFT]

The posting is provided "AS IS" with no warranties and confers no rights.
https://blogs.msdn.com/rathomas

"Darlene" <Darlene> wrote in message
news:C637A925-6E57-4B18-BF0D-316AA555A3B2@microsoft.com...
> Every time I synch my smartphone (running Mobile 6.0) with BCM it pops up
> with a screen that asks me to "Choose Profile." "Outlook" appears to be
> the
> default and, indeed, there *are* no other profiles. There is a drop down
> box
> titled "Options" and it gives me a check box titled "Set as default
> profile."
> I check the box. And yet, every time I synch the message pops up again!
> And when I choose "Options" the box is unchecked and I must check it
> again.
> I have looked in Outlook and BCM to see if there is someplace else I can
> correct this setting. I have also looked at the synching program and the
> phone. Anyone have any suggestions?


 
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