L
Liz
I too have had this problem 2 or 3 times in Outlook. But interestingly I only
get the error if I start a new message and type the name of distribution
group into the To: or CC: field directly without opening the Select Names
applet.
Here's why it occurs in my environment. I sometimes accidentally delete a
group when I'm editing it. SO I have to rebuild the group. But when you are
on the New Message screen and you type in a DL name directly into the To
field, you are actually pulling the previously used DL name from a little
quickie picklist - the list of available names when you type directly into
the To: field is actually a list of shortcuts to the distributions lists.
What happens when you accidentally delete a DL is that the link in that list
no longer links to a valid DL. The DL it was linked to is gone.
FIX:
1. Create a New Message
2. In the To:, CC:, and BCC:, fields, type the name of the offending
distribution list, the one you are using when you get the error.
3. Once the list of DLs is displayed, delete the one that gives you the
problem. You are not actually deleting the list, just the shortcut link to it.
4. Click on the TO, CC or BCC link to bring up the Select Names dialogue.
5. Select the offending DL for the To CC or BCC field and click OK.
6. Send your email
7. next time yo usend email you can type the DL right in on the New Message
page and it will now be linked to the correct DL in the address book.
Hope this helps some people liek me!
CHeers.
get the error if I start a new message and type the name of distribution
group into the To: or CC: field directly without opening the Select Names
applet.
Here's why it occurs in my environment. I sometimes accidentally delete a
group when I'm editing it. SO I have to rebuild the group. But when you are
on the New Message screen and you type in a DL name directly into the To
field, you are actually pulling the previously used DL name from a little
quickie picklist - the list of available names when you type directly into
the To: field is actually a list of shortcuts to the distributions lists.
What happens when you accidentally delete a DL is that the link in that list
no longer links to a valid DL. The DL it was linked to is gone.
FIX:
1. Create a New Message
2. In the To:, CC:, and BCC:, fields, type the name of the offending
distribution list, the one you are using when you get the error.
3. Once the list of DLs is displayed, delete the one that gives you the
problem. You are not actually deleting the list, just the shortcut link to it.
4. Click on the TO, CC or BCC link to bring up the Select Names dialogue.
5. Select the offending DL for the To CC or BCC field and click OK.
6. Send your email
7. next time yo usend email you can type the DL right in on the New Message
page and it will now be linked to the correct DL in the address book.
Hope this helps some people liek me!
CHeers.