Error 0x8004A165

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Outlook version
Outlook 2010 32 bit
Email Account
POP3
Have HTC 8S Windows8 phone, wanting to synchronize with all outlook 2010 items in my Windows8 laptop. Installed Hotmail connector, believe I configured hotmail account correctly. Items in calender in phone do synchronize with Hotmail calender if I login as webmail. Laptop says: "connected to Windows Live Hotmail". I can send and receive mails from/to live account in outlook. System reports error 0x8004A165. Calender items and/or contact items do not sync. My normal (non-live) account and live-account are 2 separated worlds.

I want to sync, similar to what was possible with HTC sync for Android phones. Please advice.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange

Jake1947

Member
Outlook version
Outlook 2010 32 bit
Email Account
POP3
Hi Diane

I have this error too - but not in the same situation: after requesting a download of my email from the Hotmail web site the emails in my desktop's Inbox were all deleted and the mail online didn't down load.

the Outlook popup window gave me .... 'Synchronization error. Unable to synchronize item:'

pardon my ignorance but I didn't ask to synchronize - all I wanted was my Hotmail into my desktop.

Win 7, Outlook 2010

Senior brain -meaning... I don't use Hotmail very often and things change between my visits :)

as an added complication I rather messed things up in Outlook when I attempted to send my Calendar items to my Samsung Galaxy 4 a while back- that duplicated my pst and thus all my folders, reminders, you've got it... silly me, I guess - should have read the ph's instructions more closely.

o and I guess it's no use me checking to be notified by email if there's any answer to this because I can't download my email... der
 
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