sent messages go to inbox

Status
Not open for further replies.

terryede

Member
Outlook version
Outlook 2013 64 bit
Email Account
IMAP
I am running Outlook 2013 with an IMAP gmail account. Last week a copy of my sent messages started appearing in my inbox. As far as I know I did not change any settings. Many users seem to have had conflicts with Outlook and gmail. Would you recommend switching to an Outlook.com account? Thank you,Terry
 
You won't have this problem with an outlook.com account and will be able to sync calendar and contacts, but only you can decide if getting a new email address is worth it.

The sent mail problem has always been an issue with gmail. I don't know why you didn't see the sent items before. Most people do.

Do you have 2 copies of the sent items or just one?
 
Thank you. I get one copy in the Sent Mail folder and one in my inbox
 
Go to file, Account Settings, double click on the account then More Settings. Look on the Advanced tab - is do not save sent copies checked? Try checking it and see if the one in the Inbox goes away. Gmail saves a copy when you send a message and the copy Outlook saves is seen in the Inbox because of the weird way gmail handles folders/labels.
 
The box next to Do Not save has been checked. If I switch to outlook.com can I still use IMAP? Appreciate your help.
 
EAS is Exchange ActiveSync - this is what smartphones use to sync Outlook.com and Exchange server accounts. EAS will sync calendar and contacts but is download only. If you move mail into the outlook.com folders (from another account) you need to use imap.
 
I opened an outlook.com account but am unable to determine if it is an imap account. But I need to figure out why the messages sent from my gmail account are going to my inbox. About two hours ago "three" copies of every sent email started to show up in my inbox.
 
Outlook.com supports IMAP. You'd set it up in Outlook (or another mail client) as an IMAP account. If you let outlook auto setup the account, it will be an EAS account.

Instructions are here: Setup outlook.com as imap

As for the triplicates, I have no idea. Check rules and make sure you don't have a wayward rule making a copy - use stop processing on all rules to avoid this.
 
Status
Not open for further replies.
Similar threads
Thread starter Title Forum Replies Date
O "Replied" messages not in "sent" box, but are appearing in my "inbox" from me Using Outlook 1
B IMAP server rejects sent email - cannot deliver messages Using Outlook 2
M Messages Intermittently Dont Arrive In Sent Items After Sending Successfully Using Outlook 4
GregS Outlook 2016 Sent Items vs Sent Messages Using Outlook 2
O Rule to move (specific) messages from Sent folder to Specific folder Using Outlook 1
icacream outlook keeps neither SENT or FORWARDED messages... they vanish ! Using Outlook 4
B Looking to filter (or just find/search) for only messages that the sender has sent more than 1 messa Using Outlook 2
Diane Poremsky Delay Delivery of Messages Sent at Specific Times Using Outlook 0
Diane Poremsky Reusing Sent Messages Using Outlook 1
Diane Poremsky Recalling Sent Messages Using Outlook 0
Diane Poremsky Recalling Sent Messages Using Outlook 0
rc4524 Create auto follow-up reminder email for already sent messages Outlook VBA and Custom Forms 1
O Not all messages get downloaded in the Sent folder Using Outlook 6
L How do i choose where i file my sent messages? Using Outlook 1
A Messages sent from Outlook 2010 display incorrect 'sent to' name in Hotmail Using Outlook.com accounts in Outlook 4
P Messages stuck in outbox and must be sent again. Using Outlook 1
Q Filing 'Sent' Messages in Outlook 2003 Using Outlook 12
D Outlook 365 Outlook Message "Cannot be sent because the message has changed" Using Outlook 0
L Error when exporting Sent Mail to Excel Outlook VBA and Custom Forms 6
X Run macro automatically when a mail appears in the sent folder Using Outlook 5
P Search folder: all emails sent to or from a domain Using Outlook 1
L Help: set flag for sent mail to check if received an answer Outlook VBA and Custom Forms 2
S Paperclip icon shows without attachment in email under Sent folder Using Outlook 0
S Sent e-mails roll back to previous draft state Using Outlook.com accounts in Outlook 2
icacream Outlook 2021 Win 10 - Nothing goes in my Drafts or Sent items folders ! Using Outlook 1
S Adding a recipient's column to Sent folder in Outlook 2010 Outlook VBA and Custom Forms 1
J Quick steps delete original email and move reply/sent email to folder Using Outlook 2
S How to find emails that I sent that have not received a reply? Using Outlook 7
M Extract "Date sent" from emails (saved to folder using drag and drop) Outlook VBA and Custom Forms 1
R Sent emails show iCloud mail account not the alias Using Outlook 2
L Images not displaying in emails sent to self Using Outlook 2
S Outlook 2016 A Shortcut to recall and delete and sent message. Using Outlook 1
J Names in sent items suddenly show as Bob Smith (bobsmith@sample.com) Using Outlook 3
D Outlook 2016 Outlook not saving Sent Items Using Outlook 4
A Is there an ID field you can use to pair a reply to the sent email? Outlook VBA and Custom Forms 4
T Changing Sent Items location in Outlook 2019 Using Outlook 0
S Outlook (2016 32bit; Gmail IMAP) - Save sent message to Outllook Folder Outlook VBA and Custom Forms 0
C VBA to prompt for Sent folder destination Outlook VBA and Custom Forms 3
MrMayor SENT mail not reloading to top?? Using Outlook 4
D Mail in Sent Items Gone Using Outlook 12
A calendar invites sent from Microsoft Outlook to Mac Outlook is not working Using Outlook 2
Terry Sullivan E-Mails Sent Using a Group Box Result in 70 Kickbacks Using Outlook 4
GregS Outlook 2016 Sent Mail absent from Sent Mail or Sent Items Folders Using Outlook 4
P Outlook for Mac - emails are not sent out beginning last week Using Outlook 1
J Sent Items Folder NOT Showing Correct From Email Address Using Outlook 0
J Outlook Reply > From > Other Email Address... > Address Not Showing in Sent Items... From Email Outlook VBA and Custom Forms 0
T Column to display which email alias a message was sent to Outlook VBA and Custom Forms 6
N Disable Auto Read Receipts sent after using Advanced Find Using Outlook 4
R Outlook for Mac - Advanced Search and Tracking Sent Emails Using Outlook 0
B Outlook - Mail from safe senders list being sent to Spam Folder Using Outlook 0

Similar threads

Back
Top