Change folder doesn't work

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OutlookGoddess

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Outlook version
Outlook 2013 64 bit
Email Account
POP3
Occasionally, I find myself needing to change either the name of a PST or location. When I do this, I know that I have to use the 'Change Folder' button in the Account Settings > Email tab on the email account that has lost its connection to the original file. Usually it works, sometimes it doesn't. Today it just doesn't seem to stick. Why? and how can I make it 'stick'. It lets me select it in the dialog box, but it clears when I click OK.

Please note: I've done this countless times on various versions and I can usually get it to work. This time, I'm stumped. I've tried everything I know. (I've trained on Outlook since the first version (15 years ago?)
 
Diane Poremsky said:
The folder you are trying to select is in a pst file, it's not in a folder used by another email account? (Like IMAP or Outlook.com folders)
Click to expand...

Thanks for the quick reply, Diane. I was finally able to get it to stick. By first changing the folder to a totally non-related mail account (still a PST/POP3 account), it seemed to resolve itself when I then applied the change folder option to the correct PST/folder.

So, weird but all is now good.

So glad I found this forum!

Cheers!

Jo
 
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