Folder pane width change

rseiler

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Outlook.com (as MS Exchange)
A few days after starting to use 16.0.12112.20000 (but not exactly coincident with it), I noticed that the space between the folder pane and the message list suddenly looked a lot wider, like this:

2828


Before, the unread count was always much closer to the folder names, and much of the intervening space (which I highlighted in yellow for this screenshot) wasn't there.

You might think, well, just drag the divider left. It doesn't go any further.

Now here's the weirdest part: once in a while (perhaps 1 out of 20 times that I ran Outlook in testing), it'll be back to normal again. Very little space between folder name and unread count, and free movement of the divider. But it only lasts until the next time your run Outlook.

I have another profile that I never use, but I switched to it for testing, and it does the same thing, so it shouldn't be the profile (and even if it was, there's nothing to explain how it magically works fine sometimes). I've installed subsequent Office Insider builds (this is on Win10 Insider) but have seen no difference. This feels like a bug to me, but I'm unsure.
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
yeah, one of the builds - i didn't write down which one when it first came out- changed the formatting in the folder list.

Dang, hit post reply instead of insert pic. :)

This is as small as it goes - then its minimize or turn it off. I have not noticed the size changing at all - is always this size, with this much white to the right of the numbers - which turns into a scrollbar when i hover over it. Oh.... that is it, at least for favorites.

I removed a folder so there is no need for a scroll bar and the white space narrows.
2830
 

rseiler

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Outlook.com (as MS Exchange)
You don't mean this, right? I forgot all about it (or didn't even notice it).

I should have mentioned that a friend on the same builds as I have does not see what I'm seeing. I don't think it can be intentional, since it makes no sense to have a huge space there.

Do you actually see it, too?
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
That article touches on some of the changes but not this one. I don't see the width jumping around - just white space where the scroll bar is - mouse over and the scroll bar comes up. It could be a bug - or you may need to reset the navbar. That's a PITA if you use a lot of favorites though.

Do you both have the subscription version? I'll check the retail version in the morning - it might have the old format, where the number was next to the folder name.
 

rseiler

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Outlook.com (as MS Exchange)
It's the white space to the left of the numbers that's variable.

We both have the same Insider version that we get through work (Office 365 subscription). If I'm the only one seeing it though (it doesn't appear that you are), then I guess, somehow, the problem is here.

I noticed when testing in the other profile, that I'm more apt to get the "correct" look (with either profile) upon first run after changing the profile setting in Control Panel from "Always use" to "Prompt". Not that I can just leave it on "Prompt" forever and never have the issue. It seems to relate to the act of changing it, which makes no sense whatsoever.

Here's the correct look in both profiles. Notice that it's about half the distance between the folders and the numbers compared to before.

2832


2831
 

Diane Poremsky

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Office 365 Exchange
I would try resetting the navpane.

Close Outlook. Right-click on the Start button and choose Run or press Windows key + R to open the Run command. Type or paste the following into the Open field and press Enter or click OK to restart Outlook. (There is a space before /.)

outlook.exe /resetnavpane

Note: This will wipe out all folders on Favorites in Mail module and reset the Calendar and Contacts modules to the default format.
 

rseiler

Senior Member
Outlook version
Outlook 2016 32 bit
Email Account
Outlook.com (as MS Exchange)
Good thought, but no change. It's still luck-of-the-draw (and you may increase your odds with the Control Panel trick).

I wonder if this relates to the recent relocation of the Search box. In all my Outlook restarts, I've noticed that it's shifting around. More often than not, when the folder pane is back to normal, the Search box is back to its traditional position atop the folder pane. I kind of prefer it there, actually. It would be nice if it was a choice.
 
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